Geico Auto Insurance

Claims Service Representative

Geico Auto Insurance

Virginia Beach, VA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Geico Auto Insurance, we are looking for a Claims Service Representative who is passionate about customer service and driven to provide the best customer experience. We are looking for a detail-oriented, analytical individual who can accurately assess customer needs. This role requires excellent communication, organizational, and problem-solving skills. The ideal candidate should be able to successfully navigate a fast-paced environment and thrive in a team setting. The Claims Service Representative is responsible for providing customer service and support for policyholders and claimants. The representative will be responsible for working with customers and internal teams to ensure a positive customer experience. In this role, the focus is to ensure that all customer inquiries and claims are managed efficiently and effectively. Qualifications:• High School Diploma or GED required• 1-2 years of customer service experience• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)• Knowledge of insurance claims processing• Exceptional verbal and written communication skills• Demonstrated ability to remain organized while managing multiple tasks simultaneously• Positive attitude and excellent customer service skills, with the ability to respond to customer inquiries in a timely and professional manner

Where is this job?
This job is located at Virginia Beach, VA, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service Skills

  • Strong Communication Skills

  • Ability To Multi-Task

  • Ability To Work Independently And As Part Of A Team

  • Excellent Problem-Solving Skills

  • Knowledge Of Insurance Policies And Regulations

  • Familiarity With Geico's Products And Services

Required Skills
  • Documentation

  • Data Entry

  • Time Management

  • Interpersonal skills

  • Attention to detail

  • Verbal Communication

  • Written Communication

  • Negotiation

  • Conflict Resolution

  • customer service

  • Problem-Solving

  • Multi-tasking

  • analyzing data

  • Insurance Knowledge

  • Filing Claims

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Claims Service Representative in Virginia Beach, VA, USA is $31,000 - $51,000 per year. This range is based on a variety of factors such as experience, education, and the size of the organization. Some positions may require a higher salary range due to the scope of the role.

Additional Information
Geico Auto Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2023
Apply BeforeMay 22nd, 2025
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About Geico Auto Insurance

The Government Employees Insurance Company is an American auto insurance company with headquarters in Chevy Chase, Maryland. It is the second largest auto insurer in the United States, after State Farm. It's Parent organization is Berkshire Hathaway.

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