
Claims Service Representative
At Geico Auto Insurance, we are looking for a Claims Service Representative who is passionate about customer service and driven to provide the best customer experience. We are looking for a detail-oriented, analytical individual who can accurately assess customer needs. This role requires excellent communication, organizational, and problem-solving skills. The ideal candidate should be able to successfully navigate a fast-paced environment and thrive in a team setting. The Claims Service Representative is responsible for providing customer service and support for policyholders and claimants. The representative will be responsible for working with customers and internal teams to ensure a positive customer experience. In this role, the focus is to ensure that all customer inquiries and claims are managed efficiently and effectively. Qualifications:• High School Diploma or GED required• 1-2 years of customer service experience• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)• Knowledge of insurance claims processing• Exceptional verbal and written communication skills• Demonstrated ability to remain organized while managing multiple tasks simultaneously• Positive attitude and excellent customer service skills, with the ability to respond to customer inquiries in a timely and professional manner
Ability To Work In A Fast-Paced Environment
Excellent Customer Service Skills
Strong Communication Skills
Ability To Multi-Task
Ability To Work Independently And As Part Of A Team
Excellent Problem-Solving Skills
Knowledge Of Insurance Policies And Regulations
Familiarity With Geico's Products And Services
Documentation
Data Entry
Time Management
Interpersonal skills
Attention to detail
Verbal Communication
Written Communication
Negotiation
Conflict Resolution
customer service
Problem-Solving
Multi-tasking
analyzing data
Insurance Knowledge
Filing Claims
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organizational skills
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Claims Service Representative in Virginia Beach, VA, USA is $31,000 - $51,000 per year. This range is based on a variety of factors such as experience, education, and the size of the organization. Some positions may require a higher salary range due to the scope of the role.
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The Government Employees Insurance Company is an American auto insurance company with headquarters in Chevy Chase, Maryland. It is the second largest auto insurer in the United States, after State Farm. It's Parent organization is Berkshire Hathaway.

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