Geico Auto Insurance

Customer Service Representative

Geico Auto Insurance

Lakeland, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Geico Auto Insurance, we are committed to delivering exceptional customer service. We are looking for a Customer Service Representative who is passionate about helping people and able to provide efficient, accurate, and friendly customer service.The ideal candidate for this role should possess excellent communication and customer service skills, a positive attitude, and a strong work ethic. We are looking for someone who is reliable, detail-oriented, and capable of managing multiple tasks with a strong focus on customer satisfaction. Our Customer Service Representative will act as a liaison between customers and the company and must be able to handle a variety of customer inquiries.If you have a passion for providing outstanding customer service and are ready to take on a challenging role with a focus on problem-solving and customer satisfaction, we want to hear from you!

Where is this job?
This job is located at Lakeland, FL, USA
Job Qualifications
  • Ability To Work Independently

  • Good Communication Skills

  • Strong Customer Service Orientation

  • Ability To Work Under Pressure

  • Excellent Problem-Solving Skills

  • Professional Telephone Manner

  • Familiarity With Insurance Policies And Procedures

  • Knowledge Of Computer Programs

Required Skills
  • Research

  • Communication

  • Time Management

  • Negotiation

  • Conflict Resolution

  • Documenting

  • Listening

  • Empathy

  • Organization

  • Detail-oriented

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Time-Management

Compensation

According to JobzMall, the average salary range for a Customer Service Representative in Lakeland, FL, USA is $25,000 to $35,000 per year. This range may vary depending on the company, job experience, and qualifications of the individual.

Additional Information
Geico Auto Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Geico Auto Insurance

The Government Employees Insurance Company is an American auto insurance company with headquarters in Chevy Chase, Maryland. It is the second largest auto insurer in the United States, after State Farm. It's Parent organization is Berkshire Hathaway.

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