Geico Auto Insurance

Customer Service Representative

Geico Auto Insurance

Macon, GA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you an enthusiastic customer service representative looking to join a rapidly growing company? Geico Auto Insurance is currently seeking an experienced and knowledgeable Customer Service Representative to join our team!This position requires excellent communication and problem-solving skills, as you will be the primary point of contact for customers looking for assistance with their auto insurance policies. You should be ready to provide customers with information about products and services, resolve any issues that arise, and work with other departments to ensure customer satisfaction.To be successful in this role, you should have prior experience in customer service, be a self-starter, and have the ability to interact with customers in a courteous and professional manner. You should also have strong communication and computer skills, as well as a familiarity with insurance policies and procedures.If you think you have the skills and qualifications necessary to excel in this role, we would love to hear from you!

Where is this job?
This job is located at Macon, GA, USA
Job Qualifications
  • Excellent Communication Skills

  • Detail-Oriented

  • Strong Problem Solving Abilities

  • Friendly And Outgoing Personality

  • Ability To Successfully Handle Challenging Customer Service Issues

  • Excellent Telephone Manner And Etiquette

  • Familiarity With Geico Auto Insurance Policies And Procedures

  • Knowledge Of Relevant Computer Software And Applications

Required Skills
  • Documentation

  • Research

  • Communication

  • Negotiation

  • Conflict Resolution

  • Listening

  • Empathy

  • Organization

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Interpersonal

  • Attention-To-Detail

  • Time-Management

Soft Skills
  • Communication

  • Conflict Resolution

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Service Representative in Macon, GA, USA is between $12.50 and $17.00 per hour. This salary range can vary depending on the experience level of the individual and the company that is hiring.

Additional Information
Geico Auto Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2023
Apply BeforeMay 22nd, 2025
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About Geico Auto Insurance

The Government Employees Insurance Company is an American auto insurance company with headquarters in Chevy Chase, Maryland. It is the second largest auto insurer in the United States, after State Farm. It's Parent organization is Berkshire Hathaway.

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