Geico Auto Insurance

Customer Service Representative

Geico Auto Insurance

Dallas, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Geico Auto Insurance, we are looking for a friendly and knowledgeable Customer Service Representative to join our team. This individual will represent the company in a professional and courteous manner while responding to customer inquiries, providing accurate and timely information, and resolving customer complaints. We are looking for an individual with the following qualifications: • Excellent written and verbal communication skills • Ability to effectively and efficiently handle multiple tasks • Ability to work in a fast-paced environment • Strong problem-solving skills • Proficiency in Microsoft Office Suite • Ability to maintain a positive and upbeat attitude in challenging situations • Professional phone etiquette • Proven experience in customer service rolesIf you are an individual with a passion for providing exceptional customer service and possess the necessary qualifications, we want to hear from you! We believe that customer service is more than just a job; it is an opportunity to make a positive impact in the lives of our customers.

Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Multitask

  • Ability To Handle Customer Complaints

  • Professional Demeanor

  • Empathetic Attitude

  • Problem Solving Aptitude

  • Knowledge Of Geico's Services

  • Working Knowledge Of Relevant Software

Required Skills
  • Communication

  • Negotiation

  • Compassionate

  • Listening

  • Technical

  • Empathy

  • Organization

  • Detail-oriented

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Interpersonal

  • Greeting

  • Time-Management

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Representative in Dallas, TX, USA is $26,000 to $35,000 per year. Salaries vary depending on experience, qualifications, and employer. Bonuses and other forms of compensation may also be available.

Additional Information
Geico Auto Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2023
Apply BeforeMay 22nd, 2025
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About Geico Auto Insurance

The Government Employees Insurance Company is an American auto insurance company with headquarters in Chevy Chase, Maryland. It is the second largest auto insurer in the United States, after State Farm. It's Parent organization is Berkshire Hathaway.

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