Geico Auto Insurance

Customer Service Representative

Geico Auto Insurance

Katy, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Geico Auto Insurance, we are looking for an experienced and motivated Customer Service Representative who can provide exceptional service to our customers. Our ideal candidate will have a strong customer service orientation, excellent communication skills, and the ability to work in a fast-paced environment. If you have a passion for helping customers and have the required qualifications, we encourage you to apply for this position.The Customer Service Representative is responsible for providing high-quality service to customers of Geico Auto Insurance. This includes responding to inquiries, resolving customer complaints, and providing accurate and timely information. The Customer Service Representative must be able to build positive relationships with customers while also meeting performance and quality standards.To be successful in this role, you should be an excellent communicator and have experience in customer service. You should also have a proven ability to troubleshoot, problem-solve, and multitask. The ideal candidate will have the following qualifications:• At least two years of experience in customer service roles• Excellent written and verbal communication skills• Proficiency in Microsoft Office• Ability to work in a fast-paced environment• Ability to empathize and build positive relationships with customers• Excellent problem-solving and multitasking skillsIf you believe you would be a great fit for this role, we look forward to receiving your application.

Where is this job?
This job is located at Katy, TX, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Ability To Multi-Task And Prioritize Tasks

  • Knowledge Of Geico Auto Insurance Products And Services

  • Excellent Communication And Interpersonal Skills

  • Computer Literacy And The Ability To Learn New Software

  • Ability To Handle Customer Complaints In A Professional Manner

  • Proven Ability To Work With A Diverse Customer Base

  • Demonstrated Problem Solving Skills

Required Skills
  • Research

  • Communication

  • Negotiation

  • Listening

  • Empathy

  • Organization

  • Analytical

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Interpersonal

  • Attention-To-Detail

  • Time-Management

  • Conflict-Resolution

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Representative in Katy, TX, USA is between $28,946 and $42,097 per year. However, the exact salary for any position will depend on factors such as experience, qualifications, and the specific company.

Additional Information
Geico Auto Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2023
Apply BeforeMay 22nd, 2025
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About Geico Auto Insurance

The Government Employees Insurance Company is an American auto insurance company with headquarters in Chevy Chase, Maryland. It is the second largest auto insurer in the United States, after State Farm. It's Parent organization is Berkshire Hathaway.

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