Geico Auto Insurance

Insurance Claims Specialist

Geico Auto Insurance

Fredericksburg, VA 22401, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly organized and detail-oriented individual with a passion for helping others? Do you have a strong background in insurance claims and a desire to work for a reputable company? If so, we have the perfect opportunity for you. Geico Auto Insurance is seeking a dedicated and experienced Insurance Claims Specialist to join our team. In this role, you will be responsible for efficiently and accurately processing insurance claims for our valued customers. We are looking for individuals with a strong understanding of insurance policies and procedures, excellent communication skills, and the ability to thrive in a fast-paced environment. If this sounds like you, we encourage you to apply and become a part of our dynamic and supportive team at Geico Auto Insurance.

  1. Process insurance claims: Accurately and efficiently process insurance claims for Geico Auto Insurance customers, ensuring adherence to company policies and procedures.
  2. Maintain organization: Keep detailed and organized records of each claim and its progress, including all necessary documentation and communication with customers.
  3. Provide excellent customer service: Communicate with customers in a professional and empathetic manner, addressing any concerns or questions they may have about their insurance claims.
  4. Review policies: Review insurance policies to ensure proper coverage and determine the validity of claims.
  5. Investigate claims: Conduct thorough investigations on each claim to determine the extent of coverage and any potential fraud.
  6. Collaborate with team: Work collaboratively with other team members, including adjusters and attorneys, to ensure a timely and accurate resolution of each claim.
  7. Keep up-to-date on industry knowledge: Stay informed on changes and updates in the insurance industry, including policies and procedures, to accurately process claims.
  8. Adhere to regulations: Ensure compliance with all state and federal regulations related to insurance claims.
  9. Meet deadlines: Prioritize and manage workload to meet deadlines and provide timely resolutions for customers.
  10. Maintain confidentiality: Handle all customer information and sensitive data with the utmost confidentiality and discretion.
  11. Provide support: Offer support and assistance to other team members when needed to ensure efficient and effective claims processing.
  12. Identify areas for improvement: Continuously evaluate and identify areas for improvement in the claims process and suggest solutions to enhance customer satisfaction.
  13. Uphold company values: Represent Geico Auto Insurance by upholding the company's values of integrity, excellence, and teamwork in all interactions with customers and colleagues.
Where is this job?
This job is located at Fredericksburg, VA 22401, USA
Job Qualifications
  • Excellent Communication And Customer Service Skills.

  • Bachelor's Degree In Finance, Accounting, Or Related Field Preferred.

  • Minimum Of 2-3 Years Of Experience In Insurance Claims Processing.

  • Knowledge Of Insurance Laws And Regulations.

  • Ability To Work Independently And Manage A High Volume Of Claims.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Negotiation

  • customer service

  • Claims Processing

  • Risk assessment

  • Computer skills

  • Organization

  • Problem-Solving

  • Investigation

  • Policy Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Insurance Claims Specialist in Fredericksburg, VA 22401, USA is $34,000-$51,000 per year. However, this can vary depending on factors such as experience, education, and specific job duties. Some insurance claims specialists may also receive bonuses or commission based on performance. It is best to research specific companies and job listings for more accurate salary information.

Additional Information
Geico Auto Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 8th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Geico Auto Insurance

The Government Employees Insurance Company is an American auto insurance company with headquarters in Chevy Chase, Maryland. It is the second largest auto insurer in the United States, after State Farm. It's Parent organization is Berkshire Hathaway.

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