Genesys

Senior Offer Manager

Genesys

Philadelphia, PA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are looking for an experienced, passionate Senior Offer Manager to join our team at Genesys. Our ideal candidate is a hands-on problem solver who is able to develop and drive successful offers from conception to completion. The Senior Offer Manager will be responsible for creating and executing strategies to increase sales, build customer loyalty, and improve the customer experience.In this role, you should have a strong understanding of customer needs and offer management techniques. You should be able to develop and implement effective offers that meet customer needs and drive sales.To be successful as a Senior Offer Manager, you should be an excellent communicator and negotiator and be comfortable working with cross-functional teams. You should also have an understanding of current market trends and be able to analyze data to identify areas of potential growth.Required qualifications:• Bachelor’s degree in Business Administration, Marketing, or a related field• 5+ years of experience in offer management• Demonstrated ability to develop and implement successful offers• Proficient in Microsoft Office Suite and data analysis tools• Excellent communication, negotiation, and problem-solving skills• Ability to work independently and as part of a teamIf you have a passion for developing and driving successful offers and are looking for an exciting and rewarding career opportunity, we want to hear from you!

Responsibilities:

  1. Develop and execute strategies to increase sales, build customer loyalty, and improve the customer experience.
  2. Develop and implement effective offers that meet customer needs and drive sales.
  3. Analyze data to identify areas of potential growth.
  4. Create and maintain successful relationships with cross-functional teams.
  5. Communicate effectively with customers and team members.
  6. Negotiate offer terms and conditions.
  7. Handle any customer inquiries or complaints.
  8. Monitor market trends and offer management techniques.
  9. Monitor the implementation of offers and adjust as needed.
  10. Ensure offers are compliant with relevant laws and regulations.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Or Related Field

  • Bachelor's Degree In Business Administration

  • Economics

  • Excellent Communication And Negotiation Skills

  • + Years Of Experience In Sales Or Product Management Roles

  • Proven Experience In Managing Complex Offers And Pricing Structures

  • Expert Knowledge Of Product And Industry Trends

  • Ability To Analyze Market Trends And Customer Needs

  • Ability To Work Independently And Manage Multiple Priorities

Required Skills
  • Budgeting

  • Networking

  • Planning

  • Strategy

  • Communication

  • Sales

  • Forecasting

  • Negotiation

  • Leadership

  • Execution

  • Collaboration

  • Analysis

  • Problem-Solving

  • Decision-Making

  • Relationship-Building

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • flexibility

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Offer Manager in Philadelphia, PA, USA is $99,000 - $145,000. The salary range will depend on a number of factors such as the company, experience, and job responsibilities.

Additional Information
Genesys is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2023
Apply BeforeMay 22nd, 2025
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About Genesys

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

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