We are looking for an experienced, passionate Senior Offer Manager to join our team at Genesys. Our ideal candidate is a hands-on problem solver who is able to develop and drive successful offers from conception to completion. The Senior Offer Manager will be responsible for creating and executing strategies to increase sales, build customer loyalty, and improve the customer experience.In this role, you should have a strong understanding of customer needs and offer management techniques. You should be able to develop and implement effective offers that meet customer needs and drive sales.To be successful as a Senior Offer Manager, you should be an excellent communicator and negotiator and be comfortable working with cross-functional teams. You should also have an understanding of current market trends and be able to analyze data to identify areas of potential growth.Required qualifications:• Bachelor’s degree in Business Administration, Marketing, or a related field• 5+ years of experience in offer management• Demonstrated ability to develop and implement successful offers• Proficient in Microsoft Office Suite and data analysis tools• Excellent communication, negotiation, and problem-solving skills• Ability to work independently and as part of a teamIf you have a passion for developing and driving successful offers and are looking for an exciting and rewarding career opportunity, we want to hear from you!
Responsibilities:
- Develop and execute strategies to increase sales, build customer loyalty, and improve the customer experience.
- Develop and implement effective offers that meet customer needs and drive sales.
- Analyze data to identify areas of potential growth.
- Create and maintain successful relationships with cross-functional teams.
- Communicate effectively with customers and team members.
- Negotiate offer terms and conditions.
- Handle any customer inquiries or complaints.
- Monitor market trends and offer management techniques.
- Monitor the implementation of offers and adjust as needed.
- Ensure offers are compliant with relevant laws and regulations.
Or Related Field
Bachelor's Degree In Business Administration
Economics
Excellent Communication And Negotiation Skills
+ Years Of Experience In Sales Or Product Management Roles
Proven Experience In Managing Complex Offers And Pricing Structures
Expert Knowledge Of Product And Industry Trends
Ability To Analyze Market Trends And Customer Needs
Ability To Work Independently And Manage Multiple Priorities
Budgeting
Networking
Planning
Strategy
Communication
Sales
Forecasting
Negotiation
Leadership
Execution
Collaboration
Analysis
Problem-Solving
Decision-Making
Relationship-Building
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
flexibility
Organizational skills
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Offer Manager in Philadelphia, PA, USA is $99,000 - $145,000. The salary range will depend on a number of factors such as the company, experience, and job responsibilities.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started