H&M

Department Manager

H&M

Walnut Creek, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to H&M – a global fashion retailer with a passion for providing affordable and trendy clothing to our customers. We are currently seeking a dynamic and driven individual to join our team as a Department Manager. As a Department Manager, you will be responsible for leading and inspiring a team to achieve sales targets, while maintaining the highest standards of customer service and store presentation. The ideal candidate will have a strong retail background, exceptional leadership skills, and a keen eye for fashion. If you are looking for a challenging and rewarding career in the fashion industry, then we want to hear from you!

  1. Lead and motivate a team of sales associates to achieve sales targets and meet performance goals.
  2. Ensure the highest level of customer service is provided to all customers, resolving any issues or concerns in a timely and professional manner.
  3. Maintain a visually appealing and organized store environment, adhering to company visual merchandising standards.
  4. Train and develop team members on product knowledge, sales techniques, and company policies and procedures.
  5. Monitor and analyze sales reports to identify trends and make strategic business decisions.
  6. Create and implement effective strategies to increase sales and drive business growth.
  7. Manage inventory levels and ensure product availability in collaboration with the store's buying team.
  8. Collaborate with other department managers to ensure a cohesive and seamless shopping experience for customers.
  9. Serve as a role model for the team by demonstrating excellent customer service, product knowledge, and fashion sense.
  10. Conduct performance evaluations and provide feedback and coaching to team members to support their professional development.
  11. Ensure compliance with all company policies and procedures, including but not limited to loss prevention, safety, and visual standards.
  12. Keep up-to-date with industry trends, competitors, and customer preferences to provide valuable insights and suggestions to upper management.
Where is this job?
This job is located at Walnut Creek, CA, USA
Job Qualifications
  • Minimum Of 3-5 Years Of Retail Management Experience, Preferably In The Fashion Industry.

  • Proven Ability To Lead And Develop A Team, With Strong Communication And Interpersonal Skills.

  • Excellent Understanding Of Retail Operations, Including Inventory Management, Visual Merchandising, And Sales Strategies.

  • Knowledge Of Current Fashion Trends And Ability To Interpret Them In Order To Drive Sales And Meet Customer Needs.

  • Strong Analytical And Problem-Solving Skills, With The Ability To Make Data-Driven Decisions To Improve Store Performance.

Required Skills
  • Inventory Management

  • Marketing Strategy

  • Time Management

  • Product knowledge

  • Budget management

  • customer service

  • Trend Analysis

  • Sales forecasting

  • Visual merchandising

  • Team Leadership

  • staff training

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Department Manager in Walnut Creek, CA, USA is between $59,000 and $90,000 per year. This may vary depending on factors such as the specific industry, company size, and level of experience.

Additional Information
H&M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 1st, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source.Β 

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About H&M

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

Frequently asked questions

Get interviewed today!

JobzMall is the worldβ€˜ s largest video talent marketplace.Itβ€˜s ultrafast, fun, and human.

Get Started