H&M

Sales Advisor - High Street Kensington

H&M

London, UK
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a passionate and fashion-forward individual with excellent communication skills? Do you thrive in a fast-paced and dynamic retail environment? If so, we have an exciting opportunity for you as a Sales Advisor at our High Street Kensington location for H&M! As a Sales Advisor, you will be responsible for delivering exceptional customer service and driving sales in our store. This role requires a strong knowledge of fashion trends, a friendly and approachable personality, and the ability to work in a team. Join our team and be a part of a global fashion brand that values diversity, inclusivity, and sustainability.

  1. Provide exceptional customer service by greeting and assisting customers in a friendly and approachable manner.
  2. Demonstrate a strong understanding of fashion trends and the ability to apply this knowledge in assisting customers with their purchases.
  3. Actively engage with customers to understand their needs and preferences, and make appropriate recommendations.
  4. Achieve and exceed sales targets by upselling and cross-selling products.
  5. Maintain a clean and organized sales floor, ensuring all products are properly displayed and stocked.
  6. Utilize the company's POS system to process sales transactions accurately and efficiently.
  7. Collaborate with team members to ensure a positive and cohesive work environment.
  8. Continuously expand knowledge of H&M products, policies, and procedures to provide accurate and up-to-date information to customers.
  9. Maintain a professional and polished appearance at all times, representing the H&M brand positively.
  10. Uphold the company's values of diversity, inclusivity, and sustainability in all interactions with customers and team members.
  11. Attend training sessions and meetings to stay updated on new products, promotions, and company initiatives.
  12. Resolve any customer complaints or issues in a timely and professional manner.
  13. Contribute to the overall success of the store by actively participating in team meetings and providing feedback and suggestions for improvement.
Where is this job?
This job is located at London, UK
Job Qualifications
  • Previous Retail Sales Experience: A Sales Advisor At H&M Should Have Previous Experience In A Retail Sales Role, Preferably In A Similar Fashion Or Apparel Store.

  • Strong Communication Skills: As A Customer-Facing Role, The Sales Advisor Must Have Excellent Communication Skills To Interact With Customers And Provide Exceptional Service.

  • Knowledge Of Fashion And Trends: A Good Understanding Of Fashion And Current Trends Is Essential For A Sales Advisor At H&M To Assist Customers With Styling And Product Recommendations.

  • Ability To Work In A Fast-Paced Environment: High Street Kensington Is A Busy Shopping Area, So The Sales Advisor Should Be Able To Thrive In A Fast-Paced And Dynamic Environment.

  • Team Player: H&M Values Teamwork, And A Sales Advisor Should Be Able To Work Well With Others And Contribute To A Positive And Collaborative Work Environment.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • fashion trends

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Advisor - High Street Kensington in London, UK is between £18,000-£25,000 per year. This can vary depending on the individual's level of experience, the specific company they work for, and other factors such as bonuses and commission. Some companies may also offer additional benefits such as healthcare, paid time off, and retirement plans.

Additional Information
H&M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 1st, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About H&M

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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