
Sales Advisor - High Street Kensington
Are you a passionate and fashion-forward individual with excellent communication skills? Do you thrive in a fast-paced and dynamic retail environment? If so, we have an exciting opportunity for you as a Sales Advisor at our High Street Kensington location for H&M! As a Sales Advisor, you will be responsible for delivering exceptional customer service and driving sales in our store. This role requires a strong knowledge of fashion trends, a friendly and approachable personality, and the ability to work in a team. Join our team and be a part of a global fashion brand that values diversity, inclusivity, and sustainability.
- Provide exceptional customer service by greeting and assisting customers in a friendly and approachable manner.
- Demonstrate a strong understanding of fashion trends and the ability to apply this knowledge in assisting customers with their purchases.
- Actively engage with customers to understand their needs and preferences, and make appropriate recommendations.
- Achieve and exceed sales targets by upselling and cross-selling products.
- Maintain a clean and organized sales floor, ensuring all products are properly displayed and stocked.
- Utilize the company's POS system to process sales transactions accurately and efficiently.
- Collaborate with team members to ensure a positive and cohesive work environment.
- Continuously expand knowledge of H&M products, policies, and procedures to provide accurate and up-to-date information to customers.
- Maintain a professional and polished appearance at all times, representing the H&M brand positively.
- Uphold the company's values of diversity, inclusivity, and sustainability in all interactions with customers and team members.
- Attend training sessions and meetings to stay updated on new products, promotions, and company initiatives.
- Resolve any customer complaints or issues in a timely and professional manner.
- Contribute to the overall success of the store by actively participating in team meetings and providing feedback and suggestions for improvement.
Previous Retail Sales Experience: A Sales Advisor At H&M Should Have Previous Experience In A Retail Sales Role, Preferably In A Similar Fashion Or Apparel Store.
Strong Communication Skills: As A Customer-Facing Role, The Sales Advisor Must Have Excellent Communication Skills To Interact With Customers And Provide Exceptional Service.
Knowledge Of Fashion And Trends: A Good Understanding Of Fashion And Current Trends Is Essential For A Sales Advisor At H&M To Assist Customers With Styling And Product Recommendations.
Ability To Work In A Fast-Paced Environment: High Street Kensington Is A Busy Shopping Area, So The Sales Advisor Should Be Able To Thrive In A Fast-Paced And Dynamic Environment.
Team Player: H&M Values Teamwork, And A Sales Advisor Should Be Able To Work Well With Others And Contribute To A Positive And Collaborative Work Environment.
Communication Skills
Inventory Management
Time Management
Product knowledge
customer service
fashion trends
Visual merchandising
Teamwork
Problem-Solving
Upselling
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales Advisor - High Street Kensington in London, UK is between £18,000-£25,000 per year. This can vary depending on the individual's level of experience, the specific company they work for, and other factors such as bonuses and commission. Some companies may also offer additional benefits such as healthcare, paid time off, and retirement plans.
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Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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