H&M

Success factors- SAP Super User

H&M

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a driven and detail-oriented individual with a passion for streamlining processes and optimizing efficiency? Do you have experience with SuccessFactors and SAP systems? H&M is seeking a talented SuccessFactors-SAP Super User to join our dynamic team. As a Super User, you will play a crucial role in ensuring the smooth operation and utilization of our SuccessFactors and SAP platforms. If you have a strong understanding of HR processes and systems and are eager to take on new challenges, we encourage you to apply for this exciting opportunity. Join our team and be a part of shaping the future of our organization.

  1. Manage and maintain the SuccessFactors and SAP systems to ensure optimal performance and functionality.
  2. Act as the main point of contact for all SuccessFactors and SAP related inquiries from employees and stakeholders.
  3. Analyze and identify areas for improvement within the systems and make recommendations for streamlining processes and increasing efficiency.
  4. Troubleshoot and resolve any technical issues that arise within the systems, working closely with IT and other relevant departments.
  5. Stay up-to-date with the latest updates and developments in the SuccessFactors and SAP platforms, and provide training and support to team members as needed.
  6. Collaborate with HR and other departments to identify and implement new features and functionalities within the systems that align with business needs.
  7. Ensure data integrity and accuracy within the systems, conducting regular audits and making necessary updates.
  8. Create and maintain documentation and user guides for the SuccessFactors and SAP systems.
  9. Monitor system usage and provide regular reports on system performance and utilization to management.
  10. Act as a subject matter expert for all HR processes and policies, and assist in the development and implementation of new processes as needed.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Extensive Knowledge Of Successfactors And Sap: The Ideal Candidate For This Role Should Possess In-Depth Understanding And Experience With Both Successfactors And Sap Systems. They Should Be Able To Navigate And Utilize The Various Modules, Including Employee Central, Performance And Goals, Compensation, And Learning Management.

  • Strong Analytical And Problem-Solving Skills: As A Successfactors-Sap Super User, The Individual Will Be Responsible For Troubleshooting And Resolving System Issues. Therefore, They Should Possess Excellent Analytical And Problem-Solving Skills To Identify And Address Any System Errors Efficiently.

  • Previous Experience As A Super User: Previous Experience As A Super User In A Similar Role Is Highly Desirable. The Candidate Should Have A Track Record Of Successfully Managing And Supporting The Implementation And Maintenance Of Successfactors And Sap Systems.

  • Excellent Communication And Training Skills: The Successfactors-Sap Super User Will Be Responsible For Conducting Training Sessions To Educate And Support End-Users On The Effective Use Of The Systems. Therefore, Strong Communication Skills And The Ability To Deliver Training In A Clear And Concise Manner Are Essential.

  • Detail-Oriented And Organizational Skills: The Candidate For This Role Should Have A Keen Eye For Detail And Be Highly Organized. They Will Be Responsible For Maintaining Accurate And Up-To-Date Data In The Systems, So Attention To Detail Is Crucial. Additionally, The Ability To Manage Multiple Tasks And Prioritize Effectively Is Essential For Success In This Role.

Required Skills
  • Process Improvement

  • Project Management

  • Training

  • Troubleshooting

  • Data Analysis

  • Communication

  • Time Management

  • Team Leadership

  • Collaboration

  • Problem-Solving

  • Technical Expertise

  • System Proficiency

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Success factors- SAP Super User in New York, NY, USA is between $70,000 to $110,000 per year. This may vary depending on the specific company, level of experience, and other factors. Some companies may also offer additional benefits such as bonuses, stock options, and other incentives.

Additional Information
H&M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 5th, 2023
Apply BeforeMay 22nd, 2025
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About H&M

Hennes & Mauritz AB is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. As of November 2019, H&M operates in 74 countries with over 5,000 stores under the various company brands, with 126,000 full-time equivalent positions.

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