Operations Administrative Assistant

Welcome to H&R Block, one of the leading tax preparation and financial services companies in the nation. We are seeking a highly organized and detail-oriented Operations Administrative Assistant to join our team and provide crucial support to our operations department. As the first point of contact for our department, you will play a key role in ensuring the smooth and efficient functioning of our daily operations. If you have excellent administrative skills, a strong attention to detail, and a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.

1. Greet and welcome visitors and clients in a professional and friendly manner.
2. Manage all incoming calls, emails, and correspondence for the operations department.
3. Maintain and organize department files and records, ensuring they are easily accessible for reference.
4. Schedule and coordinate meetings, appointments, and travel arrangements for department staff.
5. Act as a liaison between the operations department and other departments within the company.
6. Assist with the onboarding process for new employees, including setting up their workstations and providing necessary training.
7. Process and track department expenses, such as office supplies and travel reimbursements.
8. Create and maintain various reports and spreadsheets to track department activities and progress.
9. Coordinate and assist with special projects and events as needed.
10. Maintain confidentiality and handle sensitive information with discretion.
11. Provide exceptional customer service to both internal and external clients.
12. Anticipate and proactively address any administrative needs of the operations department.
13. Troubleshoot and resolve any administrative issues that may arise.
14. Continuously seek ways to improve and streamline department processes and procedures.
15. Adhere to company policies and procedures at all times.

According to JobzMall, the average salary range for a Operations Administrative Assistant in Lubbock, TX, USA is between $31,000 and $46,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry.

H&R Block, Inc., or H&R Block, is an American tax preparation company operating in North America, Australia, and India. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, H&R Block operates approximately 12,000 retail tax offices staffed by tax professionals worldwide.