
Director North America - Fulfillment
At Hasbro, we are looking for a passionate and innovative Director of North American Fulfillment to lead our team in ensuring the highest quality of product fulfillment and customer satisfaction. This role requires an individual with a strategic mindset, strong communication skills, and the ability to collaborate with various teams and stakeholders. The ideal candidate will be an experienced professional with a proven track record of success in leading and managing fulfillment operations.To be successful in this position, the Director of North American Fulfillment will possess the following qualifications: a Bachelor’s degree in Business Administration, Supply Chain Management, or a related field; at least five years of experience in operations and/or supply chain management; a successful track record of leading teams in a fast-paced environment; and advanced familiarity with supply chain systems and processes. The ideal candidate will also demonstrate an ability to think strategically and develop innovative solutions to complex challenges.If you are a motivated and creative leader who is eager to join a dynamic team dedicated to providing exceptional customer service and fulfillment, then we want to hear from you!
Responsibilities:
- Develop and implement strategies for efficient and effective fulfillment operations for North America.
- Oversee and manage the operations team to ensure timely product delivery and customer satisfaction.
- Develop and maintain excellent relationships with internal and external stakeholders.
- Analyze and optimize current processes to increase efficiency and reduce costs.
- Monitor and report on key performance metrics, supply chain systems, and process performance.
- Collaborate with other departments to ensure alignment with overall corporate objectives.
- Lead and inspire a high-performing team of fulfillment professionals.
- Ensure compliance with all applicable laws and regulations.
- Identify and implement innovative solutions to challenges in fulfillment operations.
- Develop and update policies and procedures related to fulfillment operations.
Bachelor's Degree In Business
Supply Chain
Operations
Logistics Or Related Field
+ Years Of Experience In Fulfillment Operations
Proven Track Record Of Success In Leading Large-Scale
Complex Projects And Initiatives
Ability To Develop And Implement Innovative Solutions To Improve Customer Satisfaction
Solid Understanding Of Cost Structures And Financial Implications Of Fulfillment Decisions
Demonstrated Experience In Leading
Developing And Motivating Teams
Budgeting
Process Improvement
Performance Management
Data Analysis
Planning
Communication
Logistics
Problem Solving
Forecasting
Inventory Control
customer service
Team Building
Staffing
Operations
Negotiating
Communication
Decision Making
Leadership
Multitasking
Time management
Organization
Creative Thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Director North America - Fulfillment in Pawtucket, RI, USA is $112,000 to $160,000. This salary range may vary depending on experience, qualifications, industry, and other factors.
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Hasbro, Inc. is an American worldwide toy and board game company. It is the largest toy maker in the world in terms of stock market value, and third largest with revenues of approximately $5.12 billion. Hasbro acquired the trademarks and products of Kenner, Parker Brothers, and Milton Bradley, among others.

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