HCA Healthcare

Infusion Center Registrar

HCA Healthcare

Nashville, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a fulfilling career in the healthcare industry? Look no further! HCA Healthcare is seeking a dedicated and compassionate individual to join our team as an Infusion Center Registrar. As a Registrar, you will play a crucial role in ensuring efficient and accurate patient registration and check-in processes in our infusion center. We are seeking a detail-oriented and customer-focused individual with excellent communication skills. If you have a passion for helping others and thrive in a fast-paced environment, we would love to hear from you. Read on to learn more about the qualifications and responsibilities for this exciting opportunity.

  1. Accurately and efficiently register patients for infusion center appointments and treatments.
  2. Greet and check-in patients in a friendly and professional manner.
  3. Verify patient information, insurance coverage, and obtain necessary authorizations.
  4. Collect and process payments for services rendered.
  5. Maintain patient records and ensure all necessary documentation is complete and accurate.
  6. Communicate with patients and their families to provide information and answer any questions or concerns.
  7. Collaborate with healthcare team members to ensure smooth and timely patient flow.
  8. Adhere to all HIPAA regulations and maintain patient confidentiality.
  9. Resolve any patient registration or insurance issues in a timely and effective manner.
  10. Maintain a clean and organized work environment in the infusion center.
  11. Keep up-to-date with changes in insurance policies and procedures, and communicate updates to patients.
  12. Provide excellent customer service and address any patient complaints or concerns.
  13. Assist with scheduling appointments and managing patient schedules.
  14. Participate in training sessions and meetings to stay informed on hospital policies and procedures.
  15. Take on additional duties and responsibilities as needed to support the smooth operation of the infusion center.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Knowledge Of Medical Terminology: A Strong Understanding Of Medical Terminology Is Essential For An Infusion Center Registrar, As They Will Be Responsible For Accurately Documenting Patient Information And Communicating With Healthcare Providers.

  • Experience With Electronic Health Records (Ehr): Proficiency In Using Electronic Health Record Systems Is A Must For An Infusion Center Registrar, As They Will Be Responsible For Updating And Maintaining Patient Records.

  • Customer Service Skills: Excellent Customer Service Skills Are Necessary For An Infusion Center Registrar, As They Will Be Interacting With Patients And Their Families On A Daily Basis. They Should Be Friendly, Empathetic, And Able To Handle Difficult Situations With Professionalism.

  • Attention To Detail: An Infusion Center Registrar Must Have Strong Attention To Detail In Order To Accurately Collect And Enter Patient Information. This Is Important For Maintaining The Integrity Of Patient Records And Ensuring That Proper Billing And Insurance Information Is Obtained.

  • Ability To Multi-Task: Working In An Infusion Center Can Be Fast-Paced And Hectic. An Infusion Center Registrar Should Be Able To Handle Multiple Tasks At Once, Such As Checking In Patients, Answering Phone Calls, And Scheduling Appointments, While Still Maintaining A High Level Of Accuracy And Efficiency.

Required Skills
  • Communication Skills

  • Data Entry

  • Multitasking

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Medical Terminology

  • appointment scheduling

  • Insurance Verification

  • Patient Registration

  • Electronic Health Records

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Infusion Center Registrar in Nashville, TN, USA is $32,000 to $38,000 per year. This may vary depending on factors such as experience, education, and job location.

Additional Information
HCA Healthcare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 10th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About HCA Healthcare

HCA Holdings, Inc. is a health care services company, which engages in operating hospitals, freestanding surgery centers and emergency rooms, and urgent care centers. It offers a full range of services to accommodate such medical specialties as internal medicine, general surgery, cardiology, oncology, neurosurgery, orthopedics and obstetrics, as well as diagnostic and emergency services.

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