
Risk Management Specialist
Review and prepare daily client insufficient funds/return credit reports. Actively monitor transaction accounts while assisting operations and external customers simultaneously. Handles returns resolutions and inbound phone requirements to meet departmental standards. Performs the daily processing of all new and pending return items for their assigned client base. Researches and resolves product and service issues from the field and clients. Handles client objections and manages the return to completion in order to recover as much lost revenue as possible using established standards and guidelines. Develops and maintains knowledge of all applicable Heartland Payroll products, regulatory changes, policy changes, and industry and economic developments with respect to risk mitigation. Assumes additional responsibilities as requested.
Previous credit and collections experience a plus
Associates Degree preferred
MS Word
Record Keeping Skills
Time Management Skills
MS Excel skills
Google (Docs/Sheets/Slides)
Verbal communication
Prioritizing skills
written communication
Adaptability
Strong organizational skills
Problem Solving Skills
Attention to detail and accuracy
Multi tasker
According to JobzMall, the average salary range for a Risk Management Specialist in 616 N Broadway Ave, Oklahoma City, OK 73102, USA is approximately $45,000 to $86,000 per year. The salary range can vary depending on the level of experience and qualifications of the individual.
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Heartland Payment Systems, Inc. was a Fortune 1000 US-based payment processing and technology provider.

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