Claims Administrator

Are you a detail-oriented and organized individual with a passion for customer service? Hertz Car Rental is seeking a Claims Administrator to join our team and handle all aspects of claims processing. As a Claims Administrator, you will play a crucial role in ensuring customer satisfaction by efficiently and accurately resolving any claims that may arise. We are looking for someone who has excellent communication skills, a strong attention to detail, and the ability to work well under pressure. If you are a problem-solver and thrive in a fast-paced environment, then we want to hear from you!

1. Efficiently and accurately process all claims submitted by customers.
2. Communicate with customers in a timely and professional manner to gather necessary information and provide updates on their claims.
3. Maintain organized and detailed records of all claims and their status.
4. Work closely with other departments, such as customer service and finance, to resolve claims in a timely manner.
5. Identify and escalate any complex or recurring issues to management.
6. Continuously review and improve claims processes to ensure efficiency and customer satisfaction.
7. Adhere to company policies and procedures while handling claims.
8. Collaborate with team members to share knowledge and best practices.
9. Keep up-to-date with industry standards and regulations related to claims processing.
10. Provide exceptional customer service and strive to exceed customer expectations.
11. Handle any other administrative tasks related to claims processing as assigned.
12. Maintain confidentiality of sensitive information and handle all claims with integrity.
13. Prioritize and manage workload to meet deadlines and handle high volume of claims.
14. Proactively identify and resolve potential issues to prevent claims from arising.
15. Uphold a positive and professional attitude at all times, even when dealing with challenging situations.

According to JobzMall, the average salary range for a Claims Administrator in San Antonio, TX, USA is $45,000 - $55,000 per year. This can vary depending on factors such as experience, education, and the specific company or industry the individual works in.

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.