Claims Administrator

Welcome to Hertz Car Rental, where we pride ourselves on providing exceptional customer service and a seamless rental experience. As a Claims Administrator, you will play a crucial role in ensuring that our customers' claims are handled efficiently and effectively. We are seeking a highly organized and detail-oriented individual with excellent communication skills to join our team. If you are passionate about providing top-notch service and have a strong background in claims management, we would love to hear from you.

1. Process and manage all customer claims in a timely and accurate manner.
2. Communicate with customers and insurance companies to gather necessary information for claim resolution.
3. Investigate and assess the validity of claims, ensuring compliance with company policies and procedures.
4. Work closely with other departments to ensure a smooth and efficient claims process.
5. Maintain accurate records of all claims, including documentation and updates.
6. Review and analyze claim data to identify trends and recommend improvements to prevent future claims.
7. Provide exceptional customer service by addressing customer concerns and inquiries in a professional and timely manner.
8. Collaborate with team members to develop and implement strategies for improving claims processes and customer satisfaction.
9. Keep up-to-date with industry regulations and best practices related to claims management.
10. Maintain confidentiality and adhere to all data protection and privacy laws.
11. Assist in training and mentoring new team members on claims processes and procedures.
12. Proactively identify and resolve any issues that may arise during the claims process.
13. Ensure compliance with internal and external quality standards.
14. Participate in team meetings and provide updates and insights on claims status and customer feedback.
15. Continuously strive for personal and professional growth by participating in training and development opportunities.

According to JobzMall, the average salary range for a Claims Administrator in Oklahoma City, OK, USA is between $41,000 and $60,000 per year. This can vary depending on factors such as experience, education, and the specific company or organization the person is working for. Higher salaries may be offered for more experienced or specialized claims administrators, or for those working in larger or more prestigious companies.

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.