Claims Administrator

Welcome to Hertz Car Rental, the leading car rental company in the industry. We are currently seeking a highly organized and detail-oriented Claims Administrator to join our team. This role is essential in ensuring timely and accurate processing of insurance claims for our customers. As a Claims Administrator, you will play a crucial role in maintaining our reputation for exceptional customer service. If you have a strong attention to detail, excellent communication skills, and a passion for providing top-notch service, we want to hear from you. Join our team and be a part of our mission to provide customers with a seamless car rental experience.

1. Process insurance claims: The Claims Administrator will be responsible for accurately and efficiently processing insurance claims for our customers.
2. Maintain organization: This role requires strong organizational skills to ensure all claims are processed in a timely manner and all necessary documentation is properly filed and stored.
3. Attention to detail: The Claims Administrator must have a keen eye for detail to accurately review and process claims, ensuring all information is correct and complete.
4. Communicate with customers: This position requires regular communication with customers to provide updates on their claims and answer any questions they may have.
5. Uphold customer service standards: As a representative of Hertz Car Rental, the Claims Administrator must maintain a high level of customer service and professionalism at all times.
6. Collaborate with insurance companies: The Claims Administrator will work closely with insurance companies to gather necessary information and ensure claims are handled in a timely and efficient manner.
7. Adhere to company policies and procedures: It is the responsibility of the Claims Administrator to follow all company policies and procedures when handling insurance claims.
8. Monitor claim status: The Claims Administrator will regularly monitor the status of claims to ensure they are being processed in a timely manner and take necessary action if there are any delays or issues.
9. Provide accurate reports: This role requires the ability to generate accurate reports and maintain records of claims processed.
10. Continuously improve processes: The Claims Administrator will be expected to identify areas for improvement in the claims process and make suggestions for streamlining and efficiency.
11. Train and mentor new team members: As a senior member of the team, the Claims Administrator may be responsible for training and mentoring new team members to ensure they understand and can effectively handle insurance claims.
12. Maintain confidentiality: The Claims Administrator will handle sensitive customer and company information and must ensure confidentiality is maintained at all times.

According to JobzMall, the average salary range for a Claims Administrator in Fresno, CA, USA is $42,000 - $63,000 per year. This may vary depending on factors such as experience, education, and the specific company or industry the Claims Administrator is working in.

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.