Hertz Car Rental

Manager Trainee

Hertz Car Rental

Denver, CO, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Hertz Car Rental, where we strive to provide exceptional service and quality vehicles to our customers. We are currently seeking a highly motivated and ambitious individual to join our team as a Manager Trainee. As a Manager Trainee, you will have the opportunity to learn and grow within our organization while gaining valuable experience in the car rental industry. We are looking for someone who is passionate about delivering excellent customer service, has strong leadership skills, and is eager to take on new challenges. If you have a desire to succeed and the drive to make a positive impact, we want to hear from you!

  1. Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
  2. Learn and understand company policies and procedures to ensure consistent and high-quality service is provided to customers.
  3. Assist in the day-to-day operations of the car rental location, including managing inventory, coordinating vehicle maintenance, and ensuring the cleanliness and organization of the rental office.
  4. Train and supervise front-line employees to ensure they are knowledgeable about company policies, procedures, and services.
  5. Handle customer inquiries, complaints, and issues in a timely and professional manner, striving to resolve them to the customer's satisfaction.
  6. Act as a role model for employees by demonstrating excellent customer service, salesmanship, and leadership skills.
  7. Participate in the hiring process for new employees, including conducting interviews, making hiring recommendations, and providing training and guidance to new team members.
  8. Monitor and analyze sales and operational data to identify areas for improvement and implement strategies to increase revenue and improve customer satisfaction.
  9. Ensure compliance with company policies, procedures, and safety regulations to maintain a safe and efficient work environment.
  10. Continuously strive to improve processes and procedures to enhance the customer experience and increase efficiency.
  11. Attend and actively participate in training and development programs to enhance skills and knowledge of the car rental industry.
  12. Collaborate with other managers and team members to achieve company goals and objectives.
  13. Maintain accurate and organized records and reports related to sales, inventory, and customer service.
  14. Serve as a brand ambassador for Hertz Car Rental, promoting the company's values and mission to customers and employees.
  15. Continuously seek opportunities for personal and professional growth and development to excel in the role of Manager Trainee.
Where is this job?
This job is located at Denver, CO, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Bachelor's Degree In Business Administration Or Related Field

  • Previous Experience In Customer Service Or Sales

  • Strong Leadership Abilities And Ability To Work Well In A Team

  • Flexibility To Work Weekends And Holidays, As Well As Willingness To Relocate For Career Advancement Opportunities

Required Skills
  • Communication Skills

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Computer proficiency

  • Sales Analysis

  • Team Leadership

  • Problem-Solving

  • Adaptability

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Manager Trainee in Denver, CO, USA is between $37,000 and $49,000 per year. This can vary depending on the specific industry, company, and level of experience. Some companies may also offer bonuses and benefits as part of the compensation package for Manager Trainees. Additionally, salaries for Manager Trainees can increase as they gain more experience and take on more responsibilities within their role.

Additional Information
Hertz Car Rental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 20th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Hertz Car Rental

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.

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