Rental Sales Agent
Welcome to Hertz Car Rental, a leader in the rental car industry. We are currently seeking a motivated and customer-focused individual to join our team as a Rental Sales Agent. As a Rental Sales Agent, you will have the opportunity to interact with a diverse range of customers and provide them with exceptional service while helping them find the perfect rental car for their needs. If you are a highly organized, outgoing, and driven individual with a passion for customer service, we encourage you to apply for this exciting opportunity.
- Greet and welcome customers to Hertz Car Rental in a friendly and professional manner.
- Maintain a positive and customer-focused attitude at all times.
- Assist customers with their rental car needs, including providing information about available vehicles, rates, and rental policies.
- Upsell and promote additional services and upgrades to enhance customer experience.
- Process rental agreements accurately and efficiently.
- Coordinate with other team members to ensure all rental vehicles are clean, properly fueled, and ready for customer use.
- Handle customer inquiries and complaints in a timely and professional manner.
- Maintain a thorough understanding of Hertz's rental policies and procedures.
- Complete administrative tasks such as cash handling, filing, and data entry.
- Meet or exceed sales goals and targets set by management.
- Keep track of rental vehicle inventory and report any discrepancies or issues to management.
- Continuously strive to improve customer satisfaction and retention.
- Collaborate with colleagues to create a positive and cohesive work environment.
- Adhere to all safety and security protocols to ensure the well-being of customers and colleagues.
- Stay updated on industry trends and developments to provide customers with the most current and accurate information.
Excellent Customer Service Skills: A Rental Sales Agent Must Possess Strong Customer Service Skills In Order To Provide Exceptional Service To Clients And Ensure Customer Satisfaction.
Sales Experience: Previous Experience In Sales Is Highly Desirable For A Rental Sales Agent, As They Will Be Responsible For Upselling Additional Services And Products To Customers.
Knowledge Of Rental Policies And Procedures: A Strong Understanding Of Rental Policies And Procedures Is Necessary In Order To Effectively Handle Rental Agreements, Fees, And Insurance Requirements.
Communication Skills: Effective Communication Skills, Both Verbal And Written, Are Essential For A Rental Sales Agent To Interact With Customers, Colleagues, And Management.
Attention To Detail: A Rental Sales Agent Must Have Strong Attention To Detail In Order To Accurately Process Rental Agreements, Collect Payments, And Maintain Accurate Records.
Communication
Time Management
Multitasking
Negotiation
customer service
Computer proficiency
Teamwork
Organization
Problem-Solving
Upselling
Vehicle Knowledge
Sales Tactics
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Rental Sales Agent in Columbus, OH, USA is $30,000 - $40,000 per year. This may vary depending on the specific company, experience level, and job responsibilities.
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The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.
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