Hertz Car Rental

Rental Sales Agent

Hertz Car Rental

Baltimore, MD, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Hertz Car Rental, where we believe that every journey deserves an exceptional rental experience. As a Rental Sales Agent, you will have the opportunity to be the face of our company, providing outstanding customer service and creating lasting memories for our clients. We are looking for individuals who are passionate about the travel industry, have a strong sales background, and thrive in a fast-paced environment. If you are a driven and personable individual with a knack for sales, we would love to have you join our team at Hertz Car Rental.

  1. Greet and welcome customers with a friendly and positive attitude.
  2. Provide exceptional customer service by answering questions and addressing any concerns or issues.
  3. Promote and sell rental car services to customers in a persuasive and effective manner.
  4. Utilize strong sales skills to meet and exceed sales goals and targets.
  5. Maintain a thorough knowledge of company policies, procedures, and rental car options.
  6. Process rental transactions accurately and efficiently.
  7. Collaborate with team members to ensure a smooth and seamless rental experience for customers.
  8. Continuously strive to improve customer satisfaction and loyalty.
  9. Communicate effectively with customers to understand their needs and provide appropriate recommendations.
  10. Handle customer complaints professionally and escalate to management if needed.
  11. Keep track of rental inventory and ensure availability for customers.
  12. Maintain a clean and organized work area.
  13. Adhere to company safety and security policies.
  14. Stay updated on industry trends and changes to provide the best service to customers.
  15. Participate in training and development programs to enhance sales and customer service skills.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Excellent Customer Service Skills: A Rental Sales Agent At Hertz Car Rental Must Possess Strong Communication And Interpersonal Skills To Provide Exceptional Service To Customers.

  • Proficiency In Sales Techniques: The Ideal Candidate Should Have Previous Experience In Sales And Be Able To Effectively Promote Hertz's Rental Services To Potential Customers.

  • Knowledge Of Rental Policies And Procedures: A Rental Sales Agent Should Have A Thorough Understanding Of Hertz's Rental Policies And Procedures To Accurately Answer Customer Inquiries And Handle Rental Transactions.

  • Familiarity With Rental Software Systems: Proficiency In Using Rental Software Systems, Such As Hertz's Reservation And Payment Systems, Is Essential For A Rental Sales Agent To Efficiently Process Rental Transactions.

  • Flexibility And Adaptability: The Ability To Work In A Fast-Paced And Constantly Changing Environment Is Crucial For A Rental Sales Agent At Hertz. This Includes Being Able To Handle Multiple Tasks And Adapt To Different Customer Needs And Situations.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • Negotiation

  • customer service

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Rental Sales Agent in Baltimore, MD, USA is between $28,000 and $45,000 per year. This may vary depending on factors such as the specific company, experience level, and additional skills or certifications.

Additional Information
Hertz Car Rental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 20th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Hertz Car Rental

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started