Hertz Car Rental

Vehicle Service Attendant

Hertz Car Rental

Louisville, KY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Hertz Car Rental, where we strive to provide exceptional service and quality vehicles to our valued customers. We are currently seeking a reliable and customer-oriented Vehicle Service Attendant to join our team. In this role, you will be responsible for ensuring that our fleet of vehicles is clean, well-maintained, and ready for our customers to rent. If you have a passion for cars and a dedication to providing top-notch service, we want to hear from you. Join us at Hertz and be a part of a dynamic and growing team!

  1. Conduct thorough inspections of vehicles to ensure they are clean, well-maintained, and in good working condition before and after each rental.
  2. Perform routine maintenance tasks such as refueling, checking fluid levels, and changing oil as needed.
  3. Keep accurate records of vehicle maintenance and report any issues or concerns to management.
  4. Utilize appropriate cleaning products and techniques to ensure vehicles are thoroughly cleaned and sanitized.
  5. Greet and assist customers in a friendly and professional manner, providing them with information about rental procedures and vehicle features.
  6. Assist with the check-in and check-out process for rental vehicles, ensuring all necessary paperwork and payments are completed accurately and efficiently.
  7. Coordinate with other team members to ensure that vehicles are available and ready for customers as scheduled.
  8. Communicate with management about any customer concerns or complaints, and work to resolve issues in a timely and satisfactory manner.
  9. Adhere to all safety protocols and procedures, including proper handling and disposal of hazardous materials.
  10. Maintain a neat and organized work area, including storage of cleaning supplies and equipment.
  11. Continuously seek out opportunities to improve the customer experience and provide feedback to management on potential areas for improvement.
  12. Attend training sessions and meetings as required to stay up-to-date on company policies, procedures, and new rental vehicle models.
  13. Uphold company standards of professionalism and customer service at all times.
Where is this job?
This job is located at Louisville, KY, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Basic Education Is Typically Required For A Vehicle Service Attendant Position At Hertz Car Rental. This Ensures That The Candidate Has A Basic Understanding Of Math, Communication, And Problem-Solving Skills.

  • Valid Driver's License: Since A Vehicle Service Attendant Will Be Responsible For Moving And Driving Vehicles Around The Rental Lot, A Valid Driver's License Is A Must. This Also Shows That The Candidate Is Capable Of Safely Operating A Vehicle.

  • Customer Service Skills: As A Vehicle Service Attendant, The Candidate Will Be Interacting With Customers On A Daily Basis. Therefore, Strong Customer Service Skills Are Essential To Provide A Positive Experience For Customers.

  • Physical Fitness: Working As A Vehicle Service Attendant Can Be Physically Demanding, As The Job May Involve Lifting And Moving Heavy Objects, Such As Luggage And Car Seats. Therefore, Candidates Should Be Physically Fit And Able To Handle The Physical Demands Of The Job.

  • Attention To Detail: A Vehicle Service Attendant Must Have A Keen Eye For Detail To Ensure That Vehicles Are Clean, In Good Condition, And Properly Serviced Before Being Rented Out. This Also Includes Accurately Recording Any Damages Or Issues With The Vehicles.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Problem Solving

  • customer service

  • driving

  • Maintenance

  • Teamwork

  • Organization

  • Safety Procedures

  • Vehicle Inspection

  • Cleaning And Detailing

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Vehicle Service Attendant in Louisville, KY, USA is $19,000 - $25,000 per year. This may vary depending on the specific company, experience level, and job responsibilities. Some companies may offer additional benefits such as healthcare and bonuses.

Additional Information
Hertz Car Rental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 20th, 2024
Apply BeforeMay 22nd, 2025
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About Hertz Car Rental

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.

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