Hewlett Packard Enterprise

Hardware Support Engineer, Clearance TS SCI with Poly

Hewlett Packard Enterprise

Remote
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly skilled and motivated engineer with a passion for hardware support? Look no further! Hewlett Packard Enterprise is seeking a talented Hardware Support Engineer with a current TS/SCI clearance and Polygraph to join our team. In this role, you will have the opportunity to work with cutting-edge technology and provide critical support to our government clients. We are looking for someone who thrives in a fast-paced environment, has strong problem-solving skills, and is dedicated to providing exceptional customer service. If this sounds like you, read on for more details on how you can join our dynamic team at Hewlett Packard Enterprise.

  1. Conduct hardware support for Hewlett Packard Enterprise's government clients.
  2. Utilize expertise in engineering to troubleshoot and resolve hardware issues.
  3. Collaborate with team members to develop and implement effective hardware solutions.
  4. Maintain a current TS/SCI clearance and Polygraph to ensure eligibility for government projects.
  5. Stay up-to-date on industry trends and advancements in hardware technology.
  6. Provide exceptional customer service to clients, ensuring their hardware needs are met in a timely and efficient manner.
  7. Work in a fast-paced environment, adapting quickly to changing priorities and deadlines.
  8. Document and communicate hardware support processes and procedures.
  9. Continuously seek ways to improve and optimize hardware support operations.
  10. Collaborate with cross-functional teams, including software engineers and project managers, to deliver high-quality solutions.
  11. Adhere to company policies and procedures, as well as government regulations and security protocols.
  12. Maintain accurate records and documentation of hardware support activities.
  13. Conduct regular maintenance and upkeep of hardware systems.
  14. Participate in training and development opportunities to enhance skills and knowledge.
  15. Represent Hewlett Packard Enterprise in a professional and positive manner at all times.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.

  • Active Ts/Sci Security Clearance With Polygraph.

  • Strong Communication And Customer Service Skills, With The Ability To Work Effectively In A Team Environment.

  • Minimum Of 3-5 Years Of Experience In Hardware Support And Troubleshooting.

  • Proficiency In A Variety Of Operating Systems, Including Windows And Linux.

Required Skills
  • Troubleshooting

  • customer service

  • Technical

  • Equipment installation

  • Technical Documentation

  • System integration

  • Hardware Maintenance

  • Hardware Repair

  • Hardware Configuration

  • Network Diagnostics

  • Firmware Updates

  • Security Clearance

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Hardware Support Engineer, Clearance TS SCI with Poly is $75,000-$110,000 per year. However, the actual salary may vary based on factors such as location, experience, and specific job duties.

Additional Information
Hewlett Packard Enterprise is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 19th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Hewlett Packard Enterprise

The Hewlett Packard Enterprise Company is an American multinational enterprise information technology company based in San Jose, California, founded on 1 November 2015 as part of splitting of the Hewlett-Packard company.

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