HPE Graduate Program - Customer Engineer

Are you a recent graduate with a passion for technology and a drive to excel in the tech industry? Look no further! Hewlett Packard Enterprise is seeking highly motivated individuals to join our Graduate Program as a Customer Engineer. As a member of our dynamic team, you will have the opportunity to work with cutting-edge technology and collaborate with industry experts to deliver innovative solutions to our clients. We are looking for individuals who are eager to learn, have strong problem-solving skills, and possess excellent communication abilities. If you are ready to jumpstart your career and make a significant impact in the world of technology, we invite you to apply for our HPE Graduate Program - Customer Engineer position.

1. Provide technical support to clients by troubleshooting and resolving any issues related to Hewlett Packard Enterprise technology.
2. Collaborate with clients and internal teams to understand their needs and develop solutions that meet their requirements.
3. Continuously learn and stay updated on emerging technologies and industry trends to provide the best possible support to clients.
4. Conduct product demonstrations and training sessions to educate clients on the features and capabilities of Hewlett Packard Enterprise products.
5. Install and configure new hardware and software products for clients, ensuring a seamless integration with their existing systems.
6. Communicate effectively with clients to understand their concerns and provide timely updates and resolutions.
7. Work closely with cross-functional teams to identify and escalate any technical issues or bugs to ensure prompt resolution.
8. Maintain accurate records of client interactions and technical support provided.
9. Participate in team meetings and training sessions to share knowledge and best practices with other team members.
10. Act as a brand ambassador for Hewlett Packard Enterprise, representing the company's values and vision to clients and stakeholders.
11. Proactively identify opportunities for process improvement and contribute to the development of new tools and resources to enhance the customer experience.
12. Adhere to company policies and procedures, as well as industry regulations and standards, to ensure compliance and maintain the highest level of professionalism.
13. Travel to client sites as needed to provide on-site support and build strong relationships with clients.
14. Take ownership of assigned tasks and projects and see them through to completion with a high level of attention to detail and quality.
15. Continuously evaluate and improve customer satisfaction by gathering feedback and implementing necessary changes to enhance the overall customer experience.

According to JobzMall, the average salary range for a HPE Graduate Program - Customer Engineer in Taichung, North District, Taichung City, Taiwan is between NT$ 30,000-NT$ 40,000 per month. This salary range may vary depending on the specific job responsibilities, level of experience, and company size. Some companies may also offer additional benefits such as bonuses and relocation assistance.

The Hewlett Packard Enterprise Company is an American multinational enterprise information technology company based in San Jose, California, founded on 1 November 2015 as part of splitting of the Hewlett-Packard company.