Assistant Night Manager
Are you a night owl with a knack for managing and leading a team? Look no further, because we have the perfect opportunity for you! Hilton Hotels is seeking an Assistant Night Manager to join our dynamic team. In this role, you will be responsible for overseeing the overnight operations of our hotel, ensuring exceptional guest experiences and maintaining our high standards of service. If you have a passion for hospitality and a strong attention to detail, we want to hear from you!
- Oversee the overnight operations of the hotel to ensure smooth and efficient functioning.
- Lead and manage a team of night staff, including training, scheduling, and performance evaluations.
- Ensure exceptional guest experiences by addressing any concerns or issues that may arise during the night shift.
- Maintain high standards of service and ensure that all hotel policies and procedures are followed by the night staff.
- Monitor and maintain inventory levels of supplies and equipment needed for the night shift.
- Handle any emergency situations that may occur during the night and ensure appropriate protocols are followed.
- Collaborate with other departments, such as housekeeping and maintenance, to ensure a seamless operation during the night shift.
- Maintain accurate records and reports of the night operations and communicate any important information to the management team.
- Implement and enforce security measures to ensure the safety of guests and staff during the night.
- Stay updated on industry trends and best practices to continuously improve the night operations and guest experiences.
Previous Experience In Hotel Management Or Customer Service: The Ideal Candidate For Assistant Night Manager At Hilton Hotels Should Have Prior Experience In A Similar Role, Preferably In The Hospitality Industry. This Will Ensure That They Have A Good Understanding Of Hotel Operations And Customer Service Skills.
Strong Leadership Skills: As An Assistant Night Manager, The Candidate Will Be Responsible For Overseeing The Night Operations Of The Hotel. Therefore, They Should Have Excellent Leadership Skills To Effectively Manage A Team Of Employees And Ensure Smooth Operations.
Attention To Detail: In A Fast-Paced Environment Like A Hotel, It Is Crucial To Have An Eye For Detail To Ensure That All Tasks And Processes Are Carried Out Accurately. The Assistant Night Manager Should Possess This Skill To Maintain The High Standards Of Hilton Hotels.
Excellent Communication And Problem-Solving Skills: Working In A Hotel, The Assistant Night Manager Will Interact With Guests, Employees, And Other Managers On A Daily Basis. Strong Communication Skills Are Necessary To Effectively Handle Any Issues That May Arise And Provide Exceptional Service To Guests.
Flexibility And Availability To Work Night Shifts: As The Role Involves Working During The Night, The Candidate Should Be Comfortable With This Schedule And Have The Flexibility To Work Weekends And Holidays. This Will Ensure That The Hotel's Operations Are Running Smoothly At All Times.
Communication
Time Management
Multitasking
Attention to detail
Leadership
Conflict Resolution
customer service
Computer proficiency
Teamwork
Organization
Problem-Solving
Adaptability
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Assistant Night Manager in Anaheim, CA, USA is between $35,000 and $45,000 per year. However, this can vary depending on factors such as the specific job duties, years of experience, and the size and location of the company.
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Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.
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