
Conference and Banqueting Operations Team Leader
Are you a dynamic and experienced hospitality professional looking for your next career move? Look no further than Hilton Hotels! We are seeking a passionate and driven Conference and Banqueting Operations Team Leader to join our team and help us deliver exceptional events for our guests. As the leader of our conference and banqueting operations team, you will play a crucial role in ensuring the smooth and efficient execution of all events, from weddings and corporate meetings to banquets and galas. If you have a proven track record in event planning, strong leadership skills, and a commitment to providing exceptional customer service, we want to hear from you!
- Oversee and manage all aspects of conference and banquet operations to ensure seamless execution of events.
- Lead and motivate a team of event staff to deliver a high standard of service and exceed guest expectations.
- Develop and maintain relationships with clients and vendors to ensure smooth communication and coordination for event planning.
- Create and maintain event timelines and ensure all team members are aware of their responsibilities and deadlines.
- Collaborate with other departments to ensure all event details are accurately communicated and executed.
- Conduct pre-event meetings with clients to ensure all details are confirmed and any special requests are accommodated.
- Monitor event budgets and make adjustments as needed to ensure profitability.
- Handle any guest complaints or issues that may arise during an event and take appropriate action to resolve them.
- Provide training and development opportunities for team members to enhance their skills and knowledge.
- Stay updated on industry trends and best practices to continuously improve the event experience for guests.
- Ensure all event spaces are well-maintained and adhere to health and safety standards.
- Collaborate with the sales team to identify and pursue new business opportunities for events.
- Complete administrative tasks such as event reports, inventory management, and payroll processing.
- Foster a positive and inclusive work environment for team members.
- Uphold the values and standards of Hilton Hotels in all aspects of the job.
Minimum Of 2-3 Years Of Experience In A Similar Role, Preferably In A Luxury Hotel Or Resort Setting.
Strong Leadership Skills And Experience Managing A Team Of Diverse Individuals.
Proven Track Record Of Effectively Coordinating And Executing Multiple Events, Meetings, And Banquets.
Extensive Knowledge Of Conference And Banqueting Operations, Including Set-Up, Service, And Food And Beverage Requirements.
Excellent Communication And Interpersonal Skills, With The Ability To Interact Professionally With Clients, Colleagues, And Hotel Management.
Communication
Time Management
Team Management
Contract Negotiation
Budget management
customer service
Event Coordination
Problem-Solving
Vendor Relations
Sales Strategy
Menu Planning
Event Set-Up
Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Conference and Banqueting Operations Team Leader in Houston, TX, USA is between $40,000 and $60,000 per year. However, this can vary depending on the specific company, experience level, and location.
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Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

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