Housekeeping Manager

Welcome to Hilton Hotels, where we strive to provide our guests with exceptional service and unforgettable experiences. We are currently seeking a highly motivated and detail-oriented Housekeeping Manager to join our team. As the Housekeeping Manager, you will play a vital role in ensuring the cleanliness and maintenance of our hotel rooms and public areas, ensuring that our guests have a comfortable and enjoyable stay. If you are a passionate and organized individual with previous experience in housekeeping management, we would love to hear from you. Join us in upholding the high standards of Hilton Hotels and be a part of creating memorable moments for our guests.

1. Oversee and manage the daily operations of the housekeeping department, including scheduling, training, and supervising housekeeping staff.
2. Ensure that all guest rooms and public areas are cleaned and maintained according to Hilton's standards and policies.
3. Conduct regular inspections of guest rooms and public areas to ensure cleanliness and identify any maintenance or repairs needed.
4. Maintain inventory and order supplies for the housekeeping department, ensuring that all cleaning products and equipment are well-stocked and in good working condition.
5. Coordinate with other departments, such as front desk and maintenance, to ensure a seamless guest experience and timely resolution of any issues.
6. Develop and implement cleaning procedures and protocols to ensure a high level of cleanliness and efficiency.
7. Monitor and maintain the budget for the housekeeping department, ensuring that expenses are within budget and identifying areas for cost-saving opportunities.
8. Train and educate housekeeping staff on proper cleaning techniques, safety protocols, and Hilton's service standards.
9. Respond to guest requests and complaints in a timely and professional manner, ensuring guest satisfaction and addressing any issues promptly.
10. Conduct performance evaluations and provide feedback and coaching to housekeeping staff to ensure high-quality work and continuous improvement.
11. Collaborate with the hotel management team to develop and implement strategies to improve guest satisfaction and maintain the hotel's reputation.
12. Stay updated on industry trends and best practices in housekeeping management and implement new techniques and technologies where applicable.
13. Ensure compliance with all health, safety, and sanitation regulations and standards.
14. Create and maintain a positive and supportive work environment for housekeeping staff, fostering teamwork and promoting a culture of excellence.

According to JobzMall, the average salary range for a Housekeeping Manager in St. Louis, MO, USA is $32,000-$54,000 per year. This can vary depending on factors such as level of experience, education, and the specific company or establishment hiring for the position. Additionally, location and cost of living may also play a role in determining the salary for this role.

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.