Hilton Hotels

Specialist, Travel Agent Inquiry

Hilton Hotels

999 Resorts World Ave, Las Vegas, NV 89109, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

The Specialist, Travel Agent (TA) Inquiry is responsible for assisting hotels and travel agents by resolving outstanding travel agent commissions. The timely and accurate resolution and payment of travel agent commissions have a direct impact on agent booking behavior. Facilitate the commission payment process cycle through researching and resolving inquiries to ensure Hilton Hotels pays and bills commissions promptly. Facilitate the commission payment process cycle through processing Manual Adjustment Forms (MAFs). Balance customer care calls and emails regarding travel planner commissions, MAFs, and inquiries on behalf of our hotels. Responsibility for the completion of ad-hoc and special projects as needed.

Where is this job?
This job is located at 999 Resorts World Ave, Las Vegas, NV 89109, USA
Job Qualifications
  • One (1) year of customer service experience (or related)

  • One (1) year of work experience in processing travel agent commission or vendor-related records.

  • Associate's Degree/College Degree a plus

Required Skills
  • MS Word

  • Customer Service skills

  • Record Keeping Skills

  • Time Management Skills

  • MS Excel skills

Soft Skills
  • Driven and self-motivated

  • Prioritizing skills

  • Adaptability

  • Problem Solving Skills

  • Detail Oriented and Organized

  • Verbal and Written Communication

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Specialist, Travel Agent Inquiry in 999 Resorts World Ave, Las Vegas, NV 89109, USA is $27,000 - $38,000 per year.

Additional Information
Hilton Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 17th, 2022
Apply BeforeMay 22nd, 2025
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About Hilton Hotels

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

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