Hotel Manager

Welcome to the Holiday Inn Hotels team! We are currently seeking a highly motivated and experienced Hotel Manager to join our growing family. As a Hotel Manager, you will play a crucial role in providing exceptional service and ensuring the smooth operations of our hotel. The ideal candidate will possess excellent leadership skills, a strong business acumen, and a passion for delivering exceptional guest experiences. If you are a dynamic and driven individual with a proven track record in the hospitality industry, we would love to hear from you. Join us in creating unforgettable stays for our guests at Holiday Inn Hotels.

1. Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, and food and beverage departments.
2. Develop and implement strategies to achieve and exceed hotel revenue and occupancy goals.
3. Hire, train, and manage a team of employees, ensuring high levels of performance and job satisfaction.
4. Create and maintain a positive work environment that fosters teamwork, communication, and a culture of exceptional service.
5. Monitor and maintain the hotel's budget, expenses, and financial performance.
6. Ensure compliance with all hotel policies, procedures, and brand standards.
7. Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and maintenance standards are met.
8. Respond to and resolve guest complaints or concerns in a timely and effective manner.
9. Collaborate with the sales and marketing team to develop and implement strategies to increase hotel revenue and occupancy.
10. Build and maintain relationships with guests, ensuring their needs are met and exceeded.
11. Monitor and respond to online reviews and feedback, taking necessary actions to address any issues.
12. Conduct regular staff meetings and trainings to ensure the team is up-to-date on hotel services, policies, and procedures.
13. Develop and maintain relationships with local vendors and suppliers to ensure the hotel receives quality products and services at competitive prices.
14. Stay updated on industry trends, competitor strategies, and market conditions to make strategic decisions for the hotel.
15. Ensure compliance with all health and safety regulations and maintain a safe and secure environment for guests and employees.

According to JobzMall, the average salary range for a Hotel Manager in Charlotte, NC, USA is between $56,000 and $90,000 per year. This can vary depending on factors such as the size and location of the hotel, the candidate's experience and qualifications, and the overall job market. Experienced hotel managers or those working in luxury hotels may earn higher salaries, while those starting out or working in smaller hotels may earn lower salaries.

Holiday Inn is a British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group.