Hotel Manager

Welcome to the world of hospitality! Holiday Inn Hotels is seeking a dynamic and experienced Hotel Manager to lead our team and ensure the highest level of guest satisfaction. As the Hotel Manager, you will be responsible for overseeing all operations of the hotel, from managing staff and budgets to maintaining the reputation of our brand. We are looking for a passionate and driven individual who is committed to delivering exceptional customer service and creating a positive work environment for our team. If you have the necessary qualifications and a strong desire to thrive in the hospitality industry, we want you to join our team at Holiday Inn Hotels!

1. Oversee all aspects of hotel operations, including guest services, housekeeping, maintenance, and food and beverage services.
2. Manage and lead a team of hotel staff, including hiring, training, scheduling, and evaluating performance.
3. Develop and implement policies and procedures to ensure efficient and effective operations.
4. Monitor and control hotel expenses, including labor, supplies, and equipment, to meet budgetary goals.
5. Maintain and enhance the reputation of the hotel and brand through exceptional guest service and attention to detail.
6. Address and resolve any guest complaints or issues in a timely and professional manner.
7. Collaborate with other department heads to ensure seamless coordination and communication between departments.
8. Conduct regular inspections of the hotel to ensure cleanliness, safety, and compliance with brand standards.
9. Stay updated on industry trends and competitor activity to identify opportunities for improvement and growth.
10. Foster a positive work environment for all hotel staff, encouraging teamwork, open communication, and professional development.
11. Develop and maintain relationships with vendors and suppliers to ensure quality products and services are delivered to the hotel.
12. Adhere to all legal and regulatory requirements for the hospitality industry.
13. Prepare and present regular reports to upper management on hotel performance, including financials, occupancy rates, and guest satisfaction.
14. Continuously seek ways to improve hotel operations, processes, and services to exceed guest expectations and increase revenue.
15. Represent the hotel and brand at industry events, conferences, and networking opportunities.

According to JobzMall, the average salary range for a Hotel Manager in Phoenix, AZ, USA is $51,000 to $97,000 per year. This range may vary depending on factors such as the size and location of the hotel, the experience and qualifications of the manager, and the overall financial performance of the hotel.

Holiday Inn is a British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group.