Holiday Inn Hotels

Hotel Manager

Holiday Inn Hotels

Chicago, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to the team at Holiday Inn Hotels! We are currently seeking a highly motivated and experienced Hotel Manager to join our dynamic and dedicated staff. As the Hotel Manager, you will play an integral role in ensuring the smooth operation and success of our hotel. We are looking for an individual who is passionate about providing exceptional guest experiences, has a keen eye for detail, and possesses strong leadership skills. If you are a team player with a proven track record in hotel management, we would love to hear from you.

  1. Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance departments.
  2. Develop and implement strategies to improve guest satisfaction and increase revenue.
  3. Hire, train, and supervise hotel staff, including conducting performance evaluations and addressing any performance issues.
  4. Create and maintain a positive work environment for all employees, promoting teamwork and open communication.
  5. Monitor and analyze financial performance, including budgeting and forecasting, to ensure the hotel is meeting financial goals.
  6. Ensure compliance with all hotel policies and procedures, as well as local, state, and federal laws and regulations.
  7. Maintain a high level of cleanliness and maintenance throughout the hotel, including guest rooms, public areas, and amenities.
  8. Handle guest complaints and issues in a timely and professional manner, striving to find solutions and ensure guest satisfaction.
  9. Develop and maintain relationships with vendors, suppliers, and other partners to ensure the hotel receives the best products and services at competitive prices.
  10. Collaborate with the sales and marketing team to develop and implement strategies to attract and retain guests.
  11. Stay updated on industry trends and best practices, and make recommendations for improvements and new initiatives.
  12. Conduct regular staff meetings and training sessions to keep employees informed and engaged.
  13. Prepare and present reports to upper management on the hotel's performance, including financial, operational, and guest satisfaction metrics.
  14. Ensure the hotel is in compliance with all health and safety standards and regulations.
  15. Represent the hotel in a professional manner at all times, both within the company and in the community.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Bachelor's Degree In Hotel Management Or Related Field

  • Minimum Of 5 Years Experience In Hotel Management, Preferably At A Similar Level Of A Holiday Inn Hotel

  • Strong Leadership And Management Skills, With The Ability To Lead And Motivate A Team

  • Excellent Customer Service And Communication Skills

  • Knowledge Of Hotel Operations, Including Revenue Management, Budgeting, And Marketing Strategies.

Required Skills
  • Budgeting

  • Communication

  • Time Management

  • Attention to detail

  • Leadership

  • Conflict Resolution

  • customer service

  • Teamwork

  • Staff management

  • sales and marketing

  • Problem-Solving

  • Training And

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Hotel Manager in Chicago, IL, USA is $50,000 - $110,000 per year. However, this can vary depending on the size and location of the hotel, as well as the manager's level of experience and education. Some high-end luxury hotels may offer higher salaries, while smaller or budget hotels may offer lower salaries.

Additional Information
Holiday Inn Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 19th, 2024
Apply BeforeMay 22nd, 2025
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About Holiday Inn Hotels

Holiday Inn is a British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group.

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