Holiday Inn Hotels

Hotel Manager

Holiday Inn Hotels

Orlando, FL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Holiday Inn Hotels, where comfort and hospitality are our top priorities. We are currently seeking a dynamic and experienced Hotel Manager to oversee the daily operations of our hotel. As the leader of our team, you will play a vital role in ensuring that our guests receive exceptional service and have a memorable stay. If you are a passionate and organized individual with a strong background in the hospitality industry, we would love to hear from you. Join us in creating unforgettable experiences for our guests at Holiday Inn Hotels.

  1. Oversee the daily operations of the hotel, including managing staff, handling customer inquiries and complaints, and ensuring the overall smooth functioning of the property.
  2. Lead and motivate a team of employees to provide excellent customer service and maintain a high level of guest satisfaction.
  3. Ensure that all hotel policies and procedures are followed by staff, and make necessary adjustments when needed.
  4. Monitor and maintain the hotel's financial performance, including budgeting, forecasting, and revenue management.
  5. Develop and maintain strong relationships with vendors and suppliers to ensure the highest quality of products and services for guests.
  6. Develop and implement strategies to increase occupancy rates and revenue, while also maintaining cost control measures.
  7. Train and develop new and existing staff on hotel standards, policies, and procedures to ensure consistency and excellence in service.
  8. Conduct regular inspections of guest rooms, public areas, and facilities to ensure they meet the hotel's standards for cleanliness, safety, and functionality.
  9. Collaborate with other departments, such as housekeeping, maintenance, and food and beverage, to ensure seamless operations and guest satisfaction.
  10. Stay up-to-date with industry trends and competition, and make recommendations for improvements to maintain the hotel's competitive edge.
  11. Create and maintain a positive and welcoming atmosphere for guests and staff, promoting a culture of teamwork, respect, and excellence.
  12. Handle any emergency situations that may arise and make decisions in the best interest of the guests and the hotel.
  13. Serve as a brand ambassador for Holiday Inn Hotels and effectively represent the company's values and standards to guests, employees, and the community.
Where is this job?
This job is located at Orlando, FL, USA
Job Qualifications
  • Bachelor's Degree In Hospitality Management Or Related Field.

  • Excellent Communication And Customer Service Skills.

  • Knowledge Of Hotel Operations, Revenue Management, And Budgeting.

  • Minimum Of 5 Years Of Experience In Hotel Management, Preferably At A Full-Service Hotel.

  • Strong Leadership Skills And Ability To Manage And Motivate A Diverse Team.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Budget management

  • Leadership

  • Conflict Resolution

  • customer service

  • Hospitality

  • Teamwork

  • staff training

  • Organization

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Hotel Manager in Orlando, FL, USA is between $56,000 and $87,000 per year. However, the salary can vary depending on the size and type of hotel, as well as the experience and qualifications of the individual. Additionally, bonuses, commission, and other benefits may also be included in the overall compensation package.

Additional Information
Holiday Inn Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 19th, 2024
Apply BeforeMay 22nd, 2025
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About Holiday Inn Hotels

Holiday Inn is a British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group.

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