Holiday Inn Hotels

Portland, OR, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Holiday Inn Hotels, where we strive to provide our guests with exceptional service and unforgettable experiences. We are currently seeking a highly skilled and passionate Sommelier to join our team and elevate our guests' dining experiences.As our Sommelier, you will be responsible for curating our wine list, recommending pairings, and educating our guests on the art of wine appreciation. A successful candidate will have a strong knowledge of various wines and regions, as well as excellent communication and customer service skills. If you have a deep love and appreciation for wine and a desire to provide top-notch service, we would love to have you join our team at Holiday Inn Hotels.

  1. Curate and maintain an exceptional wine list that reflects the tastes and preferences of our guests.
  2. Provide expert recommendations and pairings to enhance our guests' dining experiences.
  3. Educate and engage guests on the art of wine appreciation, including the history, production, and characteristics of various wines.
  4. Ensure that all wines are stored and served at the optimal temperature and quality.
  5. Continuously research and stay up-to-date on new and upcoming wines and trends in the industry.
  6. Collaborate with the kitchen and restaurant staff to ensure seamless service and food and wine pairings.
  7. Create and conduct wine tastings and events to promote and showcase our wine selection.
  8. Train and mentor other staff members on wine knowledge and service standards.
  9. Maintain accurate records of wine inventory and sales.
  10. Uphold and promote responsible alcohol service and adhere to all legal and company policies.
  11. Provide exceptional customer service and address any guest inquiries, complaints, or special requests related to wine.
  12. Participate in staff meetings and contribute ideas for improving the overall guest experience.
  13. Adhere to all health and safety guidelines and maintain a clean and organized wine cellar and work area.
  14. Act as a brand ambassador for Holiday Inn Hotels and promote our commitment to exceptional service and guest satisfaction.
  15. Continuously strive to exceed guests' expectations and contribute to the overall success and reputation of our hotel.
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Extensive Knowledge Of Wine: A Sommelier At Holiday Inn Hotels Should Have A Deep Understanding Of Different Types Of Wine, Their Flavor Profiles, And How To Pair Them With Food.

  • Certification And Training: A Qualified Sommelier Should Have A Certification From A Reputable Organization, Such As The Court Of Master Sommeliers, And Have Completed Relevant Training Programs.

  • Experience In The Hospitality Industry: Previous Experience Working In A Hotel Or Restaurant Setting Is Essential For A Sommelier At Holiday Inn Hotels. This Job Requires Interacting With Guests And Providing Recommendations, So Experience In The Hospitality Industry Is Crucial.

  • Excellent Communication Skills: As A Sommelier, It Is Important To Be Able To Effectively Communicate With Guests And Make Wine Recommendations Based On Their Preferences. Strong Communication Skills Are A Must For This Job.

  • Attention To Detail: A Sommelier Must Have A Keen Eye For Detail, Whether It Is In Selecting The Perfect Wine For A Guest Or Managing Inventory And Wine Lists. Attention To Detail Is Crucial In Providing A High-Quality Experience For Guests.

Required Skills
  • customer service

  • Sales skills

  • Menu Knowledge

  • Beverage Management

  • wine pairing

  • Tasting Techniques

  • Wine Education

  • Wine Regions

  • Food & Wine Pairing

  • Wine Trends

  • Wine Selection

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sommelier in Portland, OR, USA is between $40,000 and $60,000 per year. However, this can vary depending on the specific employer, experience level, and location within the city. Some top-rated restaurants and hotels in Portland may offer higher salaries for experienced Sommeliers, while smaller establishments may offer lower salaries. Additionally, sommeliers may also earn tips and commission on wine sales, which can increase their overall earnings.

Additional Information
Holiday Inn Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 19th, 2024
Apply BeforeMay 22nd, 2025
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About Holiday Inn Hotels

Holiday Inn is a British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group.

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