Holiday Inn Hotels

Mumbai, Maharashtra, India
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Holiday Inn Hotels, where we pride ourselves on providing exceptional experiences for our guests. We are currently seeking a talented Sommelier to join our team and bring their passion for wine to our guests' dining experiences. As a Sommelier at Holiday Inn Hotels, you will have the opportunity to showcase your expertise in wine selection and pairings while providing top-notch service to our valued guests. We are looking for someone with a deep understanding of wine, a keen palate, and a warm and personable demeanor. If you have a love for hospitality and a knack for creating unforgettable dining experiences, we want you to join our team.

  1. Curate and maintain a comprehensive wine list for our hotel's dining outlets, ensuring a diverse and high-quality selection for our guests.
  2. Provide exceptional service to guests by assisting with wine selections, answering questions, and making recommendations based on their preferences and menu choices.
  3. Continuously educate and train other staff members on wine knowledge and service techniques to enhance the overall guest experience.
  4. Stay current on industry trends and new wines, making suggestions for updates and additions to the wine list.
  5. Conduct regular wine tastings and events to engage guests and promote our hotel's dining offerings.
  6. Collaborate with the culinary team to create wine pairing menus and incorporate wine into seasonal or special menus.
  7. Maintain proper inventory levels and ensure timely ordering and restocking of wines.
  8. Oversee the proper storage and handling of wines to maintain their quality and freshness.
  9. Handle guest complaints or issues related to wine service with professionalism and resolve any conflicts in a timely manner.
  10. Uphold all hotel policies and procedures, including responsible alcohol service guidelines and safety protocols.
  11. Foster a positive and welcoming environment for guests and colleagues, promoting teamwork and a strong sense of hospitality.
  12. Represent the hotel and brand positively in all interactions with guests, colleagues, and industry professionals.
  13. Assist with other duties as assigned by the Food and Beverage Manager or other hotel leadership.
Where is this job?
This job is located at Mumbai, Maharashtra, India
Job Qualifications
  • Extensive Knowledge Of Wines And Spirits From Various Regions And Countries

  • Certification From A Reputable Sommelier Program, Such As The Court Of Master Sommeliers Or The Wine & Spirit Education Trust

  • Excellent Communication And Customer Service Skills To Assist Guests In Selecting And Pairing Wines With Their Meals

  • Experience In Managing And Maintaining A Wine Cellar, Including Inventory Management And Wine Tasting Events

  • Ability To Work Well In A Fast-Paced And High-Pressure Environment, While Maintaining Composure And Professionalism At All Times.

Required Skills
  • customer service

  • Salesmanship

  • Menu Knowledge

  • wine pairing

  • Tasting Techniques

  • Wine Presentation

  • Wine List Curation

  • Food And Wine Pairing

  • Wine Education

  • Wine Storage

  • Wine Service

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sommelier in Mumbai, Maharashtra, India is between ₹300,000 to ₹1,000,000 per year. However, this can vary depending on factors such as experience, level of expertise, and the type of establishment they work for (e.g. fine dining restaurant vs. casual dining restaurant). Some top-end restaurants in Mumbai may offer higher salaries for experienced sommeliers.

Additional Information
Holiday Inn Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedJanuary 19th, 2024
Apply BeforeMay 22nd, 2025
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About Holiday Inn Hotels

Holiday Inn is a British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group.

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