Lead Field Service Technician

Welcome to Honeywell! We are a leading technology company that is dedicated to creating a safer, more secure, and more sustainable world. As a Lead Field Service Technician, you will play a crucial role in delivering exceptional service and support to our customers. We are seeking a highly skilled and driven individual with a passion for technology and a strong customer service mindset. If you are a problem-solver, a natural leader, and have a strong background in maintenance and repair, we encourage you to apply for this exciting opportunity. Join our team and be a part of making the world a better place through innovative solutions.

1. Perform on-site maintenance and repair services for Honeywell products and solutions.
2. Lead a team of field service technicians to ensure timely and efficient completion of service tasks.
3. Communicate with customers to understand their needs and provide exceptional support and service.
4. Troubleshoot and resolve complex technical issues with Honeywell products.
5. Maintain accurate records of service calls, repairs, and customer interactions.
6. Train and mentor junior field service technicians to improve their technical skills and customer service abilities.
7. Collaborate with cross-functional teams to identify and implement process improvements to enhance customer satisfaction and efficiency.
8. Adhere to all safety regulations and company policies while performing field service duties.
9. Stay up-to-date with the latest technological advancements and product updates to provide the best service to customers.
10. Travel to various customer sites as needed to perform service tasks.
11. Monitor and manage inventory of service parts and equipment.
12. Provide timely and detailed reports on service activities to management.
13. Serve as a brand ambassador for Honeywell, promoting our commitment to creating a safer, more secure, and more sustainable world.
14. Continuously strive to exceed customer expectations and maintain a high level of customer satisfaction.
15. Represent Honeywell in a professional and courteous manner at all times.

According to JobzMall, the average salary range for a Lead Field Service Technician in Burnaby, BC, Canada is between $60,000 and $80,000 per year. This salary range can vary depending on factors such as years of experience, industry, and specific job duties. Additionally, bonuses and benefits may also be included in the overall compensation package for this position.

Honeywell International Inc. is an American multinational conglomerate company that makes a variety of commercial and consumer products, engineering services and aerospace systems for a wide variety of customers, from private consumers to major corporations and governments.