
Commercial Collector
We are looking for an experienced Commercial Collector to join the Houston Methodist team! As a Commercial Collector, you will be responsible for ensuring the timely collection of outstanding accounts receivable balances. You will be the liaison between our clients and our billing department, facilitating payment negotiations and ensuring accuracy of account records. The ideal candidate for this position will have a minimum of three years of experience in medical billing and collections. They must also have excellent problem solving and customer service skills, as well as a high degree of accuracy and attention to detail. The ability to work independently and manage multiple tasks and deadlines is essential. It is also important for the Commercial Collector to demonstrate strong communication and negotiation skills, and be organized and detail-oriented.
Responsibilities:
- Monitor customer accounts, analyze payment histories, and identify outstanding balances.
- Contact customers by phone and email to follow up on unpaid invoices.
- Negotiate payment arrangements with customers and set up payment plans when needed.
- Resolve discrepancies and customer complaints in a timely and professional manner.
- Maintain accurate customer account records and update account information as needed.
- Prepare and review monthly account statements and other financial reports.
- Work collaboratively with the billing department to ensure accuracy and compliance with established policies and procedures.
- Assist with other duties as assigned.
Excellent Communication Skills
Ability To Work In A Fast-Paced Environment
Proficient In Microsoft Office Applications
Ability To Work Independently With Minimal Supervision
Critical Thinking And Problem Solving Abilities
Knowledge Of Collections Laws And Regulations
Ability To Handle Difficult Customer And Patient Interactions
Bilingual (English/Spanish) A Plus
Documentation
Financial Analysis
Data Entry
Account Management
Communication
Problem Solving
Organizational Skills
Negotiation
customer service
Reporting
Credit Analysis
Compliance
Payment processing
Cash flow management
Collection Calls
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Commercial Collector in Houston, TX, USA is $45,000 to $50,000 per year. This range is based on the salaries of people with experience in this field.
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Houston Methodist Hospital is the flagship quaternary care hospital of Houston Methodist academic medical center. Located in the Texas Medical Center in Houston, Texas, Houston Methodist Hospital was established in 1919 during the height of the Spanish influenza epidemic as an outreach ministry of Methodist Episcopal Church. Houston Methodist comprises eight hospitals, an academic institute, a primary care group, and more than 300 locations throughout greater Houston. The hospital has consistently ranked as "One of America's Best Hospitals" according to U.S. News & World Report. The hospital has earned worldwide recognition in multiple specialties including cardiovascular surgery, cancer, epilepsy treatment and organ transplantation. Houston Methodist System changed its official name to Houston Methodist in 2013.

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