Gift Shop Representative

Are you a friendly and customer-oriented individual with a passion for helping others? Do you have experience in retail or sales? If so, we have an exciting opportunity for you to join our team at Houston Methodist as a Gift Shop Representative! As a Gift Shop Representative, you will play a crucial role in providing exceptional customer service and representing our organization to the community. We are looking for someone who is detail-oriented, organized, and has excellent communication skills. If this sounds like you, we would love to have you on our team! Read on to learn more about the qualifications and responsibilities for this position.

1. Provide exceptional customer service to all gift shop customers, including greeting and assisting customers, answering questions, and handling complaints or concerns.
2. Maintain a friendly and welcoming atmosphere in the gift shop, ensuring all customers feel valued and appreciated.
3. Represent the organization in a positive and professional manner at all times, promoting the brand and values of Houston Methodist.
4. Utilize knowledge of products and services to make recommendations and assist customers in finding the perfect gift.
5. Process transactions accurately and efficiently, including handling cash, credit cards, and electronic payments.
6. Keep the gift shop clean, organized, and well-stocked at all times, including restocking shelves and maintaining inventory levels.
7. Assist with merchandising and creating attractive displays to showcase products and drive sales.
8. Collaborate with other team members and departments to ensure a seamless and efficient operation of the gift shop.
9. Stay up-to-date on new products, promotions, and sales strategies in order to effectively communicate and promote them to customers.
10. Adhere to all company policies and procedures, including cash handling, customer service, and dress code.
11. Maintain accurate and organized records, including tracking sales and inventory levels, and reporting any discrepancies or issues to management.
12. Continuously seek ways to improve the gift shop experience for customers, including suggesting new products or services.
13. Attend training and development sessions to enhance customer service skills and product knowledge.
14. Assist in other duties as assigned by management.

According to JobzMall, the average salary range for a Gift Shop Representative in Houston, TX 77030, USA is $23,000 to $34,000 per year. However, this can vary based on factors such as experience, location, and the specific gift shop or company. Some gift shops may also offer commission or bonus opportunities.

Houston Methodist Hospital is the flagship quaternary care hospital of Houston Methodist academic medical center. Located in the Texas Medical Center in Houston, Texas, Houston Methodist Hospital was established in 1919 during the height of the Spanish influenza epidemic as an outreach ministry of Methodist Episcopal Church. Houston Methodist comprises eight hospitals, an academic institute, a primary care group, and more than 300 locations throughout greater Houston. The hospital has consistently ranked as "One of America's Best Hospitals" according to U.S. News & World Report. The hospital has earned worldwide recognition in multiple specialties including cardiovascular surgery, cancer, epilepsy treatment and organ transplantation. Houston Methodist System changed its official name to Houston Methodist in 2013.