At Humana, we are looking for a dynamic and customer-focused HR Call Center Representative to join our team. As a representative, you will have the opportunity to make a real difference in the lives of our members. The ideal candidate will have excellent communication and customer service skills and be passionate about providing stellar support to our members.The successful candidate should have a minimum of two years of customer service experience, working with customer inquiries and concerns. A Bachelor’s degree in Human Resources or a related field is preferred. A strong aptitude for problem solving, the ability to multitask, and a keen eye for detail are essential for success in this role. If you have a passion for customer service and a commitment to providing exceptional service, we would love to hear from you!
Strong Organizational Skills
Excellent Communication Skills
Ability To Work In A Fast-Paced Environment
Strong Customer Service Skills
Proficient In Microsoft Office Suite
Knowledge Of Hr Processes And Procedures
Excellent Problem-Solving Skills
Experience With Call Center Software And Systems
Coaching
Scheduling
Documenting
Listening
instructing
organizing
Assisting
Recruiting
Interviewing
navigating
Adapting
Answering
Assessing
Resolving
Comprehending
Communication
Leadership
Negotiation
Time management
creativity
Critical thinking
Organizational skills
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a HR Call Center Representative is $15.00 - $20.00 per hour. The salary range will vary based on experience, location, and company.
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Humana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. Its strategy integrates care delivery, the member experience, and clinical and consumer insights to encourage engagement, behavior change, proactive clinical outreach and wellness for the millions of people they serve across the country. The company operates its business through the following segments: Retail, Group, and Healthcare Services.

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