Humana

Quality Improvement Lead

Humana

550 W Adams St, Chicago, IL 60661, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Operate an NCQA compliant quality program. Oversee the development, implementation and management of quality improvement projects and work collaboratively to address health equity and social determinants of health Partner with Population Health Director to inform population health strategy and target improvement areas including the design of clinical programs that improve health outcomes and reduce health disparities. Oversee HEDIS, CAHPS, and other required measure reporting and evaluation. Ensure compliance with quality of care investigations and reporting. Improve quality measure performance through innovative approaches in engaging members and providers. Analyze dashboards consisting of Key Performance Indicators (KPI), and non-KPI metrics, interpreting trends and significant variances as opportunities to improve outcomes. Serve on standing committees of governance and quality management.

Where is this job?
This job is located at 550 W Adams St, Chicago, IL 60661, USA
Job Qualifications
  • Master’s degree preferred

  • Minimum five years of experience in Quality Improvement/Quality Assurance for a managed care organization

  • Minimum five years of experience in management and supervision

  • Experience implementing rapid-cycle improvement techniques that demonstrated material improvements

Required Skills
  • Time Management Skills

  • Quality and productivity improvements

  • Data Analysis and Presentation

  • Clinical program development and implementation

Soft Skills
  • Self-Motivated

  • Communication Skills

  • Problem Solving Skills

  • Flexibility/Adaptability

  • Detail Oriented and Organized

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Quality Improvement Lead in 550 W Adams St, Chicago, IL 60661, USA is between $72,000 and $109,000. This range may vary depending on the company and the individual's experience level.

Additional Information
Humana is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 10th, 2021
Apply BeforeMay 22nd, 2025
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About Humana

Humana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. Its strategy integrates care delivery, the member experience, and clinical and consumer insights to encourage engagement, behavior change, proactive clinical outreach and wellness for the millions of people they serve across the country. The company operates its business through the following segments: Retail, Group, and Healthcare Services.

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