Telephonic Care Manager

Are you a compassionate and dedicated healthcare professional looking for a career that allows you to make a difference in the lives of others? Look no further than Humana's Telephonic Care Manager position. As a Telephonic Care Manager, you will have the opportunity to provide personalized care and support to our members over the phone, helping them navigate their healthcare journey and improve their overall well-being. We are seeking individuals with a strong background in healthcare and a passion for helping others. If you are a self-motivated, empathetic, and detail-oriented individual, we invite you to apply for this rewarding role with Humana.

1. Provide personalized and compassionate care to members over the phone.
2. Assist members in navigating their healthcare journey and accessing necessary resources.
3. Build strong relationships and trust with members to ensure their needs are met.
4. Conduct thorough assessments and develop individualized care plans for each member.
5. Collaborate with healthcare providers and other professionals to coordinate and optimize care for members.
6. Monitor and track member progress and make necessary adjustments to care plans.
7. Educate members on healthcare options and resources available to them.
8. Advocate for members and ensure they receive the best possible care.
9. Maintain accurate and detailed documentation of all interactions and interventions.
10. Keep up-to-date with healthcare industry trends and best practices.
11. Attend trainings and meetings to enhance knowledge and skills.
12. Adhere to all company policies and procedures.
13. Demonstrate a strong commitment to confidentiality and ethical standards.
14. Participate in performance improvement initiatives to enhance the quality of care provided.
15. Support and promote the company's mission, goals, and values.

According to JobzMall, the average salary range for a Telephonic Care Manager in Atlanta, GA, USA is $54,000 - $70,000 per year. However, this can vary depending on the specific job title, experience level, and company. Some Telephonic Care Managers may earn higher salaries, up to $90,000 or more, while others may earn closer to the lower end of the range. Factors such as education, certifications, and additional skills can also impact salary potential for this role.

Humana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. Its strategy integrates care delivery, the member experience, and clinical and consumer insights to encourage engagement, behavior change, proactive clinical outreach and wellness for the millions of people they serve across the country. The company operates its business through the following segments: Retail, Group, and Healthcare Services.