Hyatt

Hotel Security Officer

Hyatt

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Hyatt, a world-renowned hotel group dedicated to providing exceptional service and creating unforgettable experiences for our guests. As a Hotel Security Officer, you will play a crucial role in ensuring the safety and security of our guests, staff, and property. We are seeking a highly motivated and skilled individual to join our team and uphold the high standards of safety and security that our guests have come to expect from Hyatt. If you possess excellent communication skills, a strong attention to detail, and the ability to remain calm under pressure, we invite you to apply for this exciting opportunity.

  1. Monitor and patrol the hotel premises to ensure the safety and security of all guests, staff, and property.
  2. Respond promptly and efficiently to any security or safety concerns that arise.
  3. Conduct regular checks of all security equipment and systems to ensure they are functioning properly.
  4. Maintain accurate and detailed records of all security and safety incidents.
  5. Identify and report any potential security risks or hazards to the appropriate authorities.
  6. Collaborate with other hotel departments to ensure a seamless and safe guest experience.
  7. Train and educate hotel staff on emergency procedures and safety protocols.
  8. Remain vigilant and alert at all times, responding quickly and appropriately to any suspicious or unusual activity.
  9. Communicate effectively with guests and colleagues, providing assistance and reassurance as needed.
  10. Stay up-to-date on industry security trends and implement best practices to continuously improve safety and security measures.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Prior Experience In Security Or Law Enforcement: A Hotel Security Officer At Hyatt Should Have Previous Experience Working In A Security Or Law Enforcement Role, Preferably In A Hotel Or Hospitality Setting.

  • Strong Communication And Interpersonal Skills: Effective Communication Is Essential For A Hotel Security Officer To Interact With Guests, Colleagues, And Other Security Personnel. They Should Be Able To Handle Conflicts And Difficult Situations Calmly And Professionally.

  • Knowledge Of Emergency Procedures: In Case Of Any Emergency, A Hotel Security Officer Should Be Able To Act Quickly And Follow Established Protocols. This Includes Knowledge Of First Aid, Fire Safety, And Evacuation Procedures.

  • Attention To Detail And Vigilance: A Hotel Security Officer Should Have Excellent Observation Skills And Be Able To Identify Potential Security Threats Or Suspicious Behavior. They Should Also Be Able To Pay Attention To Details, Such As Monitoring Cctv Cameras And Conducting Thorough Bag Checks.

  • Physical Fitness And Ability To Work In A Fast-Paced Environment: The Job Of A Hotel Security Officer Can Be Physically Demanding, Requiring Them To Be On Their Feet For Long Periods And Respond Quickly To Any Security Issues. They Should Also Be Able To Work In A Fast-Paced Environment And Handle Multiple Tasks At Once.

Required Skills
  • Crisis Management

  • Conflict Resolution

  • customer service

  • First Aid

  • Report Writing

  • Risk assessment

  • Access Control

  • Emergency Response

  • Crowd Control

  • Fire Safety

  • Surveillance Monitoring

  • Guest Assistance

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Hotel Security Officer in Phoenix, AZ, USA is $29,000-$33,000 per year. This can vary depending on the specific hotel, experience level, and other factors.

Additional Information
Hyatt is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 23rd, 2024
Apply BeforeMay 22nd, 2025
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About Hyatt

Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.

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