Are you a highly skilled and motivated individual with a passion for cloud technologies? Do you have experience in managing Kubernetes costs and optimizing cloud spending? If so, IBM has an exciting opportunity for you as a Cloud Kubecost Customer Success Manager (CSM).As a Cloud Kubecost CSM at IBM, you will play a crucial role in helping our clients maximize the value of their cloud investments. You will work closely with our customers to understand their unique business needs and provide them with tailored solutions to optimize their Kubernetes costs and improve their overall cloud efficiency.To be successful in this role, you must have a strong technical background in cloud computing, particularly with Kubernetes and cost management tools. You should also possess excellent communication and interpersonal skills to effectively collaborate with both technical and non-technical stakeholders.If you are ready to join a dynamic team and make a significant impact in the world of cloud computing, we encourage you to apply for the Cloud Kubecost CSM position at IBM.
- Collaborate with clients to understand their unique business needs and provide tailored solutions to optimize Kubernetes costs and improve overall cloud efficiency.
- Utilize technical expertise in cloud computing, specifically with Kubernetes and cost management tools, to assist clients in maximizing the value of their cloud investments.
- Work closely with both technical and non-technical stakeholders to effectively communicate and implement cost optimization strategies.
- Monitor and analyze Kubernetes costs for clients, identifying areas for improvement and providing recommendations for cost reduction.
- Serve as the main point of contact for clients, addressing any concerns or issues related to cloud cost management.
- Keep up-to-date with industry trends and advancements in cloud computing to continuously improve and enhance the cost optimization strategies offered to clients.
- Develop and maintain strong relationships with clients to drive customer satisfaction and retention.
- Collaborate with cross-functional teams, including sales, product, and engineering, to identify and address client needs and drive successful outcomes.
- Provide training and support to clients on how to effectively use Kubernetes and cost management tools to optimize their cloud spending.
- Track and report on key metrics and KPIs related to client success and cost optimization efforts.
Bachelor's Degree In Computer Science, Engineering, Or Related Field.
Minimum Of 3 Years Of Experience In Cloud Computing Or Devops.
Strong Understanding Of Kubernetes And Its Ecosystem.
Previous Experience In Customer-Facing Roles, Preferably As A Csm Or Technical Account Manager.
Excellent Communication And Interpersonal Skills, With The Ability To Build Strong Relationships With Customers.
Project Management
Troubleshooting
Data Analysis
Communication
Technical Support
Problem Solving
customer service
Cloud Computing
Kubernetes
Teamwork
Resource management
Cost Optimization
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Cloud Kubecost CSM in London, UK is around £60,000 to £80,000 per year. This can vary depending on the specific company, experience level, and location. Some companies may offer higher salaries and additional benefits, such as bonuses and stock options. It is important to research the specific company and negotiate for a fair salary based on your skills and experience.
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International Business Machines Corporation is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries.

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