General Manager

Are you an experienced hospitality professional looking for a new challenge? InterContinental Hotels is seeking a General Manager to oversee all aspects of our hotel operations and ensure exceptional guest service. In this role, you will be responsible for developing and executing strategies to maximize revenue, profitability, and customer satisfaction.To be successful in this role, you must have a minimum of 5 years of hospitality management experience, preferably in a hotel setting. You must be highly organized and have excellent communication, problem-solving, and conflict resolution skills. Additionally, you should have a strong knowledge of financial management and budgeting, as well as a passion for providing outstanding customer service.If you possess these qualifications and are looking for an exciting opportunity to join a leading international hotel chain, we look forward to hearing from you!

Responsibilities:

1. Develop and execute strategies to maximize revenue, profitability, and customer satisfaction.
2. Manage all aspects of hotel operations, including staff, resources, and services.
3. Monitor financial performance and conduct budgeting and forecasting.
4. Establish and maintain positive relationships with guests and staff.
5. Implement and enforce hotel policies and procedures.
6. Handle customer complaints and disputes.
7. Monitor industry trends and developments and recommend updates to hotel offerings.
8. Ensure compliance with local, state, and federal regulations.
9. Develop and implement marketing and promotional activities.
10. Recruit, hire, train, and evaluate staff.

According to JobzMall, the average salary range for a General Manager in Miami, FL, USA is between $78,000 and $152,000. The salary range depends on the size and scope of the organization, the experience of the individual, and the local job market.

InterContinental Hotels & Resorts is a hotel brand founded in 1946 as a subsidiary of Pan American World Airways. As of September 2018, there are 200 InterContinental hotels featuring over 68,000 rooms worldwide.