General Manager

At InterContinental Hotels, we are looking for a talented and passionate individual to lead our team as General Manager. In this critical role, you will have the opportunity to shape the future of our hotel and ensure that our guests experience the highest-quality hospitality while staying with us.The ideal candidate for this position will have a proven track record of leading successful teams in the hospitality industry, a strong understanding of customer service, and a passion for creating a unique and memorable guest experience.We are looking for a General Manager who is an excellent communicator, a strong leader, and a creative problem solver. The successful candidate will have a solid business acumen, a commitment to maintaining the highest standards of guest service, and a drive to exceed expectations. Our ideal candidate will also have a proven ability to collaborate with stakeholders and build strong relationships.If you have the qualifications and drive to be our General Manager, we invite you to apply today!

Responsibilities:

1. Lead, coach, and motivate a team to deliver exceptional hospitality services to guests.
2. Develop and maintain a comprehensive understanding of customer service strategies and trends in the hospitality industry.
3. Establish and implement strategies to achieve the highest standards of guest satisfaction and loyalty.
4. Develop and implement effective marketing and promotional campaigns to maximize customer outreach and engagement.
5. Monitor and review operational performance, ensuring that all staff adhere to hotel policies and procedures.
6. Ensure financial objectives are met through effective budgeting and cost control processes.
7. Establish and maintain strong relationships with stakeholders, partners, and vendors.
8. Ensure all staff receive relevant training and development opportunities.
9. Develop and implement initiatives to improve operational efficiency and guest experience.
10. Establish and maintain the highest standards of safety and security.

According to JobzMall, the average salary range for a General Manager in Cleveland, OH, USA is $60,000 - $90,000 per year. This range can vary depending on the size and type of organization or company the General Manager works for. The range also depends on the number of years of experience the General Manager has.

InterContinental Hotels & Resorts is a hotel brand founded in 1946 as a subsidiary of Pan American World Airways. As of September 2018, there are 200 InterContinental hotels featuring over 68,000 rooms worldwide.