
General Manager
As the General Manager of InterContinental Hotels, you will be the leader of our flagship property and will have the responsibility of ensuring the highest level of customer service to our guests. You will be the driving force behind the success of the hotel and will play a key role in setting the vision and strategy for the property.To be successful in this role, you must have a passion for excellence and customer service, a proven track record of success in hotel management, and a strong commitment to quality management. You will need to have excellent communication and interpersonal skills, strong organizational, analytical and problem-solving skills, and the ability to think strategically and act decisively. Experience with budgeting, forecasting and financial management is also essential.If you are someone who is driven to succeed and who is passionate about hospitality, we want to hear from you.
Responsibilities:
- Lead and manage the InterContinental Hotels flagship property.
- Ensure the highest level of customer service to guests.
- Set the vision and strategy for the property.
- Demonstrate passion for excellence and customer service.
- Maintain a proven track record of success in hotel management.
- Exercise strong organizational, analytical and problem-solving skills.
- Possess excellent communication and interpersonal skills.
- Think strategically and act decisively.
- Demonstrate experience with budgeting, forecasting and financial management.
- Monitor and control costs and expenses.
- Develop and implement systems and procedures for efficiency and quality control.
- Ensure adherence to safety and security procedures.
- Monitor staff performance and provide guidance and coaching as needed.
- Monitor and evaluate industry trends and competitor activities.
- Negotiate contracts with vendors and suppliers.
- Develop relationships with local businesses and organizations.
- Foster a positive and productive work environment.
Or Related Field
Excellent Organizational And Problem-Solving Skills
Strong Leadership And Management Skills
Excellent Customer Service And Interpersonal Communication Skills
Proficiency In Microsoft Office Suite And Other Applicable Computer Systems
Knowledge Of Accounting
Budgeting
And Financial Reporting
Ability To Work Independently And Collaboratively With A Team
Understanding Of Industry Trends And Knowledge Of Hospitality Operations
Bachelor’s Degree In Business Administration
Hospitality Management
Budgeting
Finance
Planning
Communication
Marketing
Forecasting
Negotiation
Leadership
customer service
Compliance
organizing
Staffing
Problem-Solving
Operations
Decision-Making
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
Critical thinking
Teamwork
Positive Attitude
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a General Manager in Houston, TX, USA is $72,000 to $139,000. This range is based on the salaries reported by employers and anonymous employees in the Houston, TX, USA area. The salary range also depends on the size of the company, the industry, and the specific job duties of the General Manager.
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InterContinental Hotels & Resorts is a hotel brand founded in 1946 as a subsidiary of Pan American World Airways. As of September 2018, there are 200 InterContinental hotels featuring over 68,000 rooms worldwide.

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