Hotel Operations Manager - Taskforce

We are looking for an experienced Hotel Operations Manager - Taskforce to join InterContinental Hotels and lead our hotel operations team. The ideal candidate should have a strong background in hospitality management and a passion for delivering exceptional customer service. This position requires excellent communication and organization skills, along with an eye for detail. As a Hotel Operations Manager - Taskforce at InterContinental Hotels, you will be responsible for ensuring our hotel operations are running smoothly, efficiently, and up to our high standards. You will manage a team of operations staff and provide creative solutions to any operational difficulties that may arise. This job requires a passionate and motivated individual with an ability to identify and solve problems in a fast-paced environment. If you are interested in this role and possess the necessary qualifications, we would love to hear from you.

Responsibilities:

1. Oversee the day-to-day activities of the hotel operations team to ensure smooth operations.
2. Analyze operational performance and identify areas for improvement.
3. Develop and implement strategies to maximize efficiency and customer satisfaction.
4. Monitor and enforce compliance with all applicable laws and regulations.
5. Manage staff, including recruitment, training, and performance appraisals.
6. Resolve customer complaints and address operational challenges.
7. Create and maintain operational budgets and forecasts.
8. Develop new policies and procedures to ensure compliance and streamline processes.
9. Monitor and evaluate employee performance, providing feedback and coaching as needed.
10. Stay up-to-date with industry trends and best practices to ensure high standards of service.

According to JobzMall, the average salary range for a Hotel Operations Manager - Taskforce in Atlanta, GA, USA is between $36,000 and $88,000 per year. The salary range depends on factors such as the size of the hotel, the number of years of experience that the candidate has, and the type of hotel they are managing.

InterContinental Hotels & Resorts is a hotel brand founded in 1946 as a subsidiary of Pan American World Airways. As of September 2018, there are 200 InterContinental hotels featuring over 68,000 rooms worldwide.