J.Crew

Sales Associate

J.Crew

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a fashion-forward individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and love helping others curate their perfect wardrobe? If so, we have the perfect opportunity for you! J.Crew is currently seeking a Sales Associate to join our team and become a brand ambassador for our iconic brand. As a Sales Associate, you will have the opportunity to showcase your fashion knowledge, build relationships with our valued customers, and contribute to the overall success of our store. We are looking for enthusiastic and driven individuals who are dedicated to delivering an exceptional shopping experience. If this sounds like you, we encourage you to apply and be a part of our dynamic team at J.Crew.

  1. Provide exceptional customer service by greeting and assisting customers with their shopping needs.
  2. Demonstrate a strong knowledge of current fashion trends and J.Crew products to provide styling and outfit suggestions to customers.
  3. Build and maintain relationships with customers to ensure a positive shopping experience and encourage repeat business.
  4. Meet and exceed sales goals by actively promoting and selling J.Crew products.
  5. Continuously replenish and organize merchandise on the sales floor to maintain a visually appealing and well-stocked store.
  6. Maintain a deep understanding of the J.Crew brand and effectively communicate the brand's story to customers.
  7. Process transactions accurately and efficiently using the store's point-of-sale system.
  8. Handle customer inquiries and complaints in a professional and timely manner.
  9. Collaborate with team members to achieve store goals and contribute to a positive and productive work environment.
  10. Stay up-to-date on company policies and procedures, including sales and promotional events.
  11. Assist with store opening and closing tasks, including cash handling and store maintenance.
  12. Attend and actively participate in store meetings and training sessions.
  13. Continuously seek opportunities to improve sales techniques and customer service skills.
  14. Serve as a brand ambassador by representing J.Crew in a positive and professional manner at all times.
  15. Must be able to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Previous Sales Experience In A Retail Environment, Preferably In The Fashion Industry.

  • Strong Communication And Interpersonal Skills, With The Ability To Build Relationships With Customers And Colleagues.

  • Knowledge And Passion For J.crew Products And Brand.

  • Ability To Meet And Exceed Sales Targets Through Exceptional Customer Service And Effective Selling Techniques.

  • Flexibility To Work A Variety Of Shifts, Including Evenings And Weekends.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Upselling

  • Cash

  • Sales Techniques

Soft Skills
  • Communication

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Associate in Austin, TX, USA is $25,000 - $45,000 per year. This can vary depending on factors such as experience, industry, and location within the city. Some sales associates may also receive bonuses or commission based on their performance, which can increase their overall earnings.

Additional Information
J.Crew is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 20th, 2024
Apply BeforeJanuary 14th, 2026
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About J.Crew

J.Crew Group, Inc., is an American multi-brand, multi-channel, specialty retailer. The company offers an assortment of women's, men's, and children's apparel and accessories, including swimwear, outerwear, lounge-wear, bags, sweaters, denim, dresses, suiting, jewelry, and shoes. As of August 2016, it operated more than 450 retail stores throughout the United States. The company conducts its business through retail, factory, crew cuts, Made well stores, catalogs, and online.

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