J.P. Morgan Chase & Co.

Client Care Specialist

J.P. Morgan Chase & Co.
E Sky Harbor Cir S, Phoenix, AZ 85034, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

The Client Care Specialist carries a pipeline of government (FHA/VA), conventional and purchase loans beginning with the initial conditional approval through until the final underwriting approval. The Client Care Specialist will contact the customer after the loan has been conditionally approved, upon final approval and all of the follow up calls in between. The discussions may involve but is not limited to the discussion of structure of the conditional approval, the review and request for outstanding conditions or documentation as well as discussing next steps in the process.

Where is this job?
This job is located at E Sky Harbor Cir S, Phoenix, AZ 85034, USA
Job Qualifications

  • Minimum of 1 year mortgage processing or underwriting working experience in conventional, FHA and VA financing preferred.

  • Ability to explain underwriting conditions to our customers

  • Effectively utilizes all tools such as priority reports, callreviews, and/or loan originations system.

Required Skills

  • Documentation

  • Time Management

  • Troubleshooting skills

  • VA financing

Soft Skills

  • Multitasking

  • Process Improvement

  • Organizational skills

  • Self-Driven

  • Communication Skills

Compensation

According to JobzMall, the average salary range for a Client Care Specialist in E Sky Harbor Cir S, Phoenix, AZ 85034, USA is $27,000 to $35,000 per year. This salary range may vary depending on the level of experience, education, and other qualifications of the individual.

Additional Information
J.P. Morgan Chase & Co. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 26th, 2020
Apply BeforeMay 22nd, 2025
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About J.P. Morgan Chase & Co.

JPMorgan Chase & Co. is an American multinational investment bank and financial services holding company headquartered in New York City. JPMorgan Chase is ranked by S&P Global as the largest bank in the United States and the sixth largest bank in the world by total assets, with total assets of US$2.687 trillion.

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