Client Service Account Manager

Welcome to J.P. Morgan Chase & Co., a global leader in financial services. We are currently seeking a talented and driven Client Service Account Manager to join our team. In this role, you will have the opportunity to work with a diverse portfolio of clients and provide them with exceptional service and support. As a Client Service Account Manager, you will be responsible for building and maintaining strong relationships with our clients, understanding their needs and providing customized solutions to meet their financial goals. To excel in this role, you must possess strong communication and problem-solving skills, along with a deep knowledge of financial products and services. If you are passionate about delivering top-notch client service and have a background in finance, we encourage you to apply for this exciting opportunity.

1. Serve as the primary point of contact for a diverse portfolio of clients and provide them with exceptional service and support.
2. Build and maintain strong relationships with clients to ensure their satisfaction and retention.
3. Understand the financial goals and needs of clients and provide customized solutions to meet their specific needs.
4. Communicate effectively with clients to address any questions or concerns they may have.
5. Utilize strong problem-solving skills to resolve any issues or challenges faced by clients.
6. Stay updated on the latest financial products and services offered by the company to effectively advise clients.
7. Collaborate with internal teams to ensure timely and accurate delivery of services to clients.
8. Maintain accurate records of client interactions and transactions.
9. Proactively identify opportunities to upsell or cross-sell products and services to clients.
10. Stay updated on industry trends and best practices to continuously improve client service delivery.
11. Adhere to company policies and procedures while providing exceptional client service.
12. Participate in client meetings, presentations, and events to represent the company and its services.
13. Monitor client satisfaction and take necessary actions to address any issues or concerns.
14. Collaborate with team members to share knowledge and best practices for client service.
15. Comply with all regulatory requirements and ensure all client interactions are in line with company policies and procedures.

According to JobzMall, the average salary range for a Client Service Account Manager in Columbus, OH, USA is $50,000 - $80,000 per year. This may vary depending on factors such as experience, industry, and company size.

JPMorgan Chase & Co. is an American multinational investment bank and financial services holding company headquartered in New York City. JPMorgan Chase is ranked by S&P Global as the largest bank in the United States and the sixth largest bank in the world by total assets, with total assets of US$2.687 trillion.