
Client Service Analyst
The Client Service Analyst role will provide support to multiple lines of business within Commercial Card; including but not limited to, Connect, Concourse and Integrated Payables. This role will provide consultative support to internal and external clients via phone and e-mail on a variety of technical issues for a wide range of web-based and internal applications. This includes troubleshooting file transmissions and automated reports, identification, research and resolution of client issues, response to client requests within strict service level requirements, document, triage, track and monitor requests to ensure timely resolution; all while demonstrating a world-class client experience.
Act as liaison between clients and JPMC partners
Minimum of 2 years of help desk or equivalent work experience preferred
Prefer 3 years of experience in servicing clients
Thrives under stress related deadlines
Customer Relationship Management
Time Management
Analytical skills
Reporting skills
Verbal communication
written communication
Self-Driven
Detail Oriented and Organized
Multi-tasker
According to JobzMall, the average salary range for a Client Service Analyst in 2500 Westfield Dr, Elgin, IL 60124, USA is from $36,000 to $45,000 per year.
The salary range can vary depending on the company, location, and experience of the candidate. Generally, employers look for candidates with experience in client services, customer service, data analysis, data entry, and/or project management. The salary range may also be influenced by the industry and the size of the organization.
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JPMorgan Chase & Co. is an American multinational investment bank and financial services holding company headquartered in New York City. JPMorgan Chase is ranked by S&P Global as the largest bank in the United States and the sixth largest bank in the world by total assets, with total assets of US$2.687 trillion.

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