
Customer Service Representative
At J.P. Morgan Chase & Co., we are looking for a highly motivated, energetic and customer-focused individual to join our team as a Customer Service Representative. This role is a perfect opportunity for someone who is passionate about providing excellent customer service and wants to make a difference in a fast-paced, dynamic environment.To be successful in this role, you must have excellent communication skills, both verbal and written, and be proficient in using Microsoft Office (Word, Excel, Outlook). You must also be able to demonstrate strong problem-solving skills and have the ability to adapt quickly to changing customer needs. A strong customer service background in a financial environment is highly desired. The successful candidate must be able to work in a fast-paced environment, with the ability to prioritize tasks and manage multiple customer requests simultaneously. You must also have a high level of accuracy and attention to detail and be able to deliver a high level of customer service at all times.If you believe you have the skills, enthusiasm and experience to make a positive impact in this role, we would love to hear from you.
Excellent Communication Skills
Knowledge Of Customer Service Principles And Practices
Ability To Handle Customer Complaints And Inquiries In A Professional Manner
Strong Problem-Solving And Organizational Skills
Ability To Build Rapport With Customers
Proficiency With Computer Systems And Microsoft Office Applications
Experience In A Customer Service Role
Good Knowledge Of Banking And Financial Services
Communication
Negotiation
Listening
Technical
Empathy
Detail-oriented
Patience
Problem-Solving
Adaptability
Multi-tasking
Professionalism
Organizational
Interpersonal
Time-Management
Conflict-Resolution
Communication
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Service Representative in Irvine, CA, USA is $32,000 to $37,000. The salary range can vary depending on the company, experience, and skills of the job candidate.
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JPMorgan Chase & Co. is an American multinational investment bank and financial services holding company headquartered in New York City. JPMorgan Chase is ranked by S&P Global as the largest bank in the United States and the sixth largest bank in the world by total assets, with total assets of US$2.687 trillion.

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